Job Description
Role : Mule Support
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Location: Pennington, NJ, Addison TX (Hybrid)
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Duration: Fulltime Role
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Must Have Technical / Functional Skill
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Primary Skills: Mule ESB, Oracle PL/SQL
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Preferred: DataStage
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Experience Required : 10+ Years
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Experience: Demonstrated extensive experience relevant to senior-level application support and development
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Role Purpose
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We are looking for an experienced Application Support Engineer (L3 Production Support) to support critical
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enterprise applications in a 24x7 production environment. The role focuses on keeping applications stable,
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available, and performing well.
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Roles & Responsibilities
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• Extensive overall IT experience, including hands-on application development experience.
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• Provide L3 production support for critical applications and middleware platforms.
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• Troubleshoot complex production issues, perform root cause analysis, and identify recurring issues to support permanent fixes.
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• Analyze application logs and monitoring data using tools such as Splunk, Dynatrace, or similar monitoring platforms.