Job Description
Job DescriptionSalary:
Onsite Manager
Reports to: Strategic Account Manager
Location: Greensboro Area
Hours: 7:00 am until (not your typical 8-5) + on call on the weekends if emergencies arise
Join TRC Talent Solutions as a Recruiter and shape the future of talent acquisition. Founded in 1980 and with 40+ years of experience, TRC is a trusted leader in strategic staffing and workforce solutions. Drive business growth through innovative strategies and technology, while building strong client relationships. Take advantage of professional development opportunities in this dynamic role. Don't miss your chance to make a significant impact with TRC Talent Solutions!
Role Objective
The Onsite Operations Manager is responsible for the day-to-day management of TRCs workforce within the warehouse facilities. This role serves as the primary point of contact for Site Leads and is responsible for ensuring 100% compliance with safety, attendance, and incident reporting protocols. The successful candidate will transition the account from a "reactive" to a "proactive" compliance culture.
Primary Responsibilities
- Zero-Hour Reporting: Ensure all workplace incidents, "near-misses," and injuries are reported to all managers within the mandatory reporting window.
- Documentation Excellence: Complete all formal First Report of Injury (FROI) and Root Cause Analysis (RCA) paperwork within 4 hours of any event.
- Safety Audits: Conduct daily "Safety Floor Walks" to identify hazards and ensure all TRC employees are utilizing proper PPE and following safety guidelines.
- Training Verification: Ensure 100% of new starts complete site-specific safety orientations before stepping onto the production or warehouse floor.
- Site Leader Alignment: Conduct daily "Shift Synchs" with Site Leads (Building 1, 2, or 3) to address immediate headcount gaps or performance issues.
- Attendance & Roster Management: Audit daily clock-ins to ensure 100% accuracy in the Master Tracker and VMS systems.
- Performance Coaching: Manage on-the-floor disciplinary actions and terminations in strict accordance with TRC professional standards.
- Daily Flash Reports: Provide a daily summary to the SAM regarding headcount status, safety compliance, and any operational friction points.
- VMS Integrity: Coordinate with the Recruiting Pods to ensure all "Monday Starts" are fully cleared and documented in the VMS prior to arrival.
- Retention Initiatives: Execute Day 3 and Day 7 "Stay Interviews" with new hires to mitigate turnover and improve employee engagement.
Key Performance Indicators (KPIs)
- Reporting Compliance:100% on-time submission of all safety and incident documentation.
- Safety Record: Zero "Late-Reported" injuries.
- Retention: Maintaining a monthly turnover rate of 5%.
- Roster Accuracy:100% alignment between floor headcount and VMS/Master Tracker data.
Qualifications & Requirements
- Experience: 35 years of onsite management experience, preferably in a high-volume warehouse or manufacturing environment.
- Safety Knowledge: Familiarity with OSHA reporting standards and workplace safety protocols is required. (OSHA 10 or 30-hour certification preferred).
- Technical Skills: Proficiency in Microsoft Excel (for tracker management) and experience with VMS platforms (e.g., Fieldglass, Beeline).
- Communication: Must be able to deliver firm, professional communication in high-pressure situations, especially when interacting with client leadership.
What Youll Get:
- Competitive Base Salary
- Training and Mentorship
- Great work environment
- Major medical/dental, 401k, Vacation and Holiday pay
- Fitness Reimbursement, Education assistance and more!