Assistant Property Manager - Self Storage

Job Description

Job DescriptionAssistant Property Manager – Self StorageiStoreGreen | Brooklyn, NY 11205 | In person
Starting at $21.00-$23.00 per hour, depending on experience

iStoreGreen is hiring an Assistant Property Manager to support daily operations at our Brooklyn self-storage facility.

This is an active, hands-on position combining customer service, sales, office responsibilities, and property upkeep. You will help customers rent storage units, manage accounts, walk the facility, clean units, and keep the property running smoothly. This position involves self-storage operations, not apartment or residential property management.

What you’ll do

Customer service and sales

• Respond to calls, emails, online leads, and walk-in inquiries.
  
  
• Show available units, explain rental options, and follow up with prospective customers to close rentals.
  
  
• Assist with move-ins, move-outs, transfers, payments, and account questions.
  
  
• Sell locks, boxes, and packing supplies.
  
  

Facility upkeep

• Walk and inspect the property regularly, including storage areas and vacant units.
  
  
• Clean and prepare storage units for new customers.
  
  
• Keep the office, hallways, and shared areas clean and presentable.
  
  
• Perform light upkeep, including sweeping, mopping, removing debris, and basic painting touch-ups.
  
  
• Check doors, locks, access systems, alarms, and cameras, and promptly report maintenance or safety concerns.
  
  
• Open and close the facility according to company procedures.
  
  

Daily operations

• Contact customers about past-due balances and assist with collections and auction procedures.
  
  
• Maintain accurate rental agreements, customer records, payment records, inventory, and daily reports.
  
  
• Support rental, occupancy, and revenue goals.
  
  
• Assist with daily operations when the Property Manager is away.
  
  

What we’re looking for

• Strong customer service and sales skills, including confidence following up with leads and asking for the rental.
  
  
• Dependability, attention to detail, and the ability to manage multiple priorities.
  
  
• Professional communication and comfort discussing payments and resolving customer concerns.
  
  
• Basic computer skills and the ability to learn storage management software.
  
  
• Willingness to clean units, walk the property regularly, and perform light physical work.
  
  
• Ability to perform the essential physical duties of the position, including lifting up to 50 pounds when needed, with or without reasonable accommodation.
  
  
• Weekend availability and a reliable commute to Brooklyn, NY 11205.
  
  

Self-storage experience is a plus, but it is not required. Experience in retail, sales, customer service, or facility operations is also valuable.

Employment is contingent upon successful completion of a background check, consistent with applicable law.

Compensation and benefits

• Starting at $21.00 per hour, depending on experience
  
  
• Performance-based bonuses and incentives
  
  
• Health insurance
  
  
• 401(k)
  
  
• Paid time off and paid holidays
  
  
• Employee storage discount
  
  
• Opportunities for growth
  
  

Work location: iStoreGreen — Brooklyn, NY 11205. This position is fully in person.

If you enjoy helping customers, meeting sales goals, and taking pride in a well-maintained property, we encourage you to apply.