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Desktop Support Specialist

PublishedPublished: 6/14/2022
Technology
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Job Description

he successful candidate will ensure workstations meet performance requirements, maintain system stability, and provide technical support to maximize user productivity. Selected key roles & responsibilities will include:

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Endpoint Management & Deployment

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  • Lead the design, deployment, and maintenance of SCCM/MECM infrastructure, including application packaging, OS deployment, patching, and compliance baselines.
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  • Manage and optimize Intune for modern device management, including configuration profiles, compliance policies, app deployment, and Autopilot provisioning.
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  • Support hybrid SCCM–Intune environments (Co Management) and drive modernization initiatives.
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Automation & Scripting

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  • Develop advanced PowerShell scripts to automate administrative tasks, deployment workflows, and configuration processes.
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  • Maintain scripting standards and ensure secure automation practices.
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Policy & Configuration Management

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  • Design, implement, and troubleshoot Group Policy Objects (GPOs) to enforce workstation configuration and security baselines.
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  • Collaborate with security teams to align GPO and Intune policies with compliance requirements.
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Workstation Engineering & Support

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  • Build and maintain standardized workstation images using SCCM, MDT, or Autopilot.
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