Job Description
Job Description
Job ID: 2449
Location: Reno, Nevada
Contract Duration: 3 months, with a possibility of extension
Interview Type: Virtual
Work Arrangement: On site Monday-Friday 8-5
Pay Rate: $31/hr on w2
Job Overview
Entry-level IT Support position responsible for providing first-level technical assistance to internal teams and senior staff.
Key Responsibilities
- Image laptops and prepare computers for new hires.
- Set up and configure computers and related equipment.
- Provide basic IT troubleshooting and technical support.
- Provide first-level support for selected CRL applications.
- Assist internal teams and senior team members with IT-related issues.
- Deliver technical support onsite, remotely, and over the phone.
Required Skills and Qualifications
- Strong communication and customer service skills.
- Basic IT troubleshooting and computer setup knowledge.
- Ability to provide first-level technical support.
- Good interpersonal skills and the ability to assist internal users effectively.
Candidate Profile
- Entry-level IT support candidates are preferred.
- Senior-level candidates with extensive experience are not required.
- Networking experience is not required.