Systems Administrator Lead (Only W2 Contractors)

22nd Century Technologies Inc. (TSCTI)

Chattanooga, TN 37402, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Duration: 12 Months

CLASSIFICATION SUMMARY:

The Systems Administrator Lead works under the supervision of the Manager of Compute & Storage Systems.
The incumbent in this position acts as the senior technical expert on systems and database matters and takes a technical lead on projects that require specialized expertise.
This is a non-supervisory position, and all reporting is directed exclusively to the Manager of Compute & Storage Systems. May also provide programmer/application support as necessary.

SERIES LEVEL:

The Systems Administrator Lead is a stand-alone position.

ESSENTIAL FUNCTIONS:

(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Manage numerous concurrent tasks and assignments, with frequent interruptions.
Serves as a senior technical escalation point and provides technical mentorship to IT staff during complex assignments, projects, or system outages.
Serves as a subject matter expert for all systems and responsible for the maintenance, configuration, and reliable operation of computer systems, servers, and virtualization.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
Perform or coordinate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. Responsible for capacity, storage planning, and database performance.
Provides Google Workspace and Google Cloud Identity support; designs, implements, and maintains cloud identity management architectures, organizational units (OUs), access control policies, and Single Sign-On (SSO) integrations.
Oversees infrastructure as code (IaC) and configuration management frameworks to automate cloud provisioning and deployment workflows.
Performs database administration activities and application software support.
Provides end-user support which includes answering technical questions related to operating systems, software products, and related items.
Participates in writing bid specifications for new equipment, assessing bids, and evaluating new hardware and software.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.

DEPARTMENT SPECIFIC DUTIES:

Including but not limited to:
Manage and monitor Google Cloud Platform (GCP) resource allocation, IAM permissions, cost optimization, and project governance.
Perform regular audits of Google Drive external sharing policies and Data Loss Prevention (DLP) rules to protect sensitive city data.
Collaborate with the security division to manage vulnerability remediation, container/VM security, and system patching cycles.
Develop, maintain, and review comprehensive architectural diagrams, runbooks, and standard operating procedures (SOPs).

MINIMUM QUALIFICATIONS:

Bachelor's degree in information technology, Information Systems, Computer Science or Similar and four (4) years of professional experience in database, network administration, or system administration experience, supplemented by the necessary years of education/technical training in data communications from a college or any combination of equivalent experience and education.

LICENSING AND CERTIFICATIONS:

Google Cloud Certified Professional Cloud Architect – Desired
Google Cloud Certified Professional Cloud Security Engineer or Professional Collaboration Engineer – Desired
VMware Certified Professional (VCP-DCV) or equivalent enterprise virtualization certification – Desired
Systems Security Certified Practitioner (SSCP) - Desired
Certified Cloud Security Professional (CCSP) - Desired
CompTIA Server+ or Linux+ – Desired
ITIL 4 Foundation – Desired

SUPPLEMENTAL INFORMATION:

Technical Knowledge & Skills: Advanced working knowledge of enterprise virtualization platforms (VMware, Hyper-V, or equivalent) and hybrid cloud infrastructure (Azure, AWS, or GCP).
Strong knowledge of core networking protocols (TCP/IP, DNS, DHCP, VLANs) and systems software.
Expertise in scripting and infrastructure automation tools (PowerShell, Python, Ansible, or Terraform). Expert knowledge of security frameworks, identity governance (Active Directory/Entra ID), storage area networks (SAN/NAS), data protection, and modern disaster recovery/failover protocols.

Core Abilities:

Continually gain new knowledge and adapt to emerging technologies by reviewing technical publications and participating in professional development.
Ability to analyze complex systems failures, define technical requirements, and propose scalable solutions.
Ability to configure, test, and troubleshoot enterprise server hardware and hybrid network equipment.
Ability to collaborate within a team-based environment. Excellent verbal and written communication skills with the ability to translate complex technical concepts for non-technical stakeholders.

PHYSICAL DEMANDS:

Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing, and repetitive motions.

WORK ENVIRONMENT:

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

SPECIAL REQUIREMENTS:

Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: N The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.

\nCompany Description

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Company Description

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.\r\n\r\nHeadquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.\r\n\r\nAs one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.\r\n\r\nWith a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.\r\n\r\nTSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.\r\n\r\nAt TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.\r\n\r\nEqual Opportunity Employer\r\n\r\n22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.