IT Manager

Job Description

Job Description

Enjoy solving technology problems, improving systems, and finding smarter ways to get work done?

At PowerBuilt, you won't just be fixing computers and resetting passwords. You'll take ownership of our companywide technology operations while helping shape how we use AI and automation to work smarter, improve efficiency, and support our continued growth.

This is an opportunity to make a real impact across the entire company—from the office to the shop floor.

Why PowerBuilt?

This is more than a traditional IT support role:

• Own your area – take the lead in managing and improving PowerBuilt's technology systems
• Make an impact – your work will support every department across the company
• Room to innovate – help introduce AI tools and automation that make everyday work easier
• Variety of challenges – no two days are exactly alike
• Work with every department – collaborate with engineering, manufacturing, project management, HR, and leadership
• Be part of our growth – help build the technology infrastructure that supports our future
• Jeans every day – a relaxed, no-nonsense work environment
• Stable work – a growing company with a steady pipeline of projects

What You'll Do

You'll be the go-to person for PowerBuilt's technology needs, keeping systems running smoothly while looking for opportunities to make things better.

Day-to-day, you'll:

• Serve as the primary point of contact for companywide IT support, troubleshooting computers, printers, networks, software, email, and connectivity issues
• Set up, configure, maintain, and troubleshoot computers, mobile devices, Microsoft 365, Teams, SharePoint, VPNs, and other business technology
• Support employees across office and manufacturing locations, providing hands-on assistance and training
• Manage company IT equipment from purchasing and setup to maintenance, replacement, and disposal
• Coordinate technology needs for new hires, employee changes, and offboarding alongside HR and department managers
• Manage user accounts, software licenses, subscriptions, renewals, and access permissions
• Maintain secure password management, administrator access, and multifactor authentication
• Coordinate cybersecurity protections, system updates, backups, and recovery procedures with external IT specialists
• Work with outside IT vendors to resolve technical issues and keep projects moving
• Lead the development of PowerBuilt's AI strategy, identifying opportunities to use AI and automation to improve productivity and efficiency
• Work with departments across the company to identify processes that could benefit from smarter technology and automation
• Research, test, and implement new AI tools and technology solutions
• Help employees understand and adopt new technology through training, guidance, and support
• Establish responsible AI-use practices that protect company, employee, and customer information
• Recommend technology upgrades, system improvements, vendors, and integrations to leadership
• Maintain accurate IT documentation, equipment records, system procedures, and technology standards

What We're Looking For

We're looking for someone who enjoys taking ownership, solving problems, and finding better ways to do things.

You'll be a strong fit if you have:

• Experience in IT support, systems administration, or hands-on technical troubleshooting in a business environment
• Strong knowledge of Windows computers, Microsoft 365, networking, and software troubleshooting
• Experience with user accounts, device setup, software installations, and access management
• Working knowledge of cybersecurity, password management, multifactor authentication, backups, and access controls
• Strong problem-solving skills and the ability to work independently
• Excellent communication and customer service skills, with the ability to support employees at all technical skill levels
• Strong organizational skills and the ability to manage multiple priorities
• Ability to take ownership of issues and see them through to resolution
• Interest in AI tools, automation, and emerging technology
• Ability to communicate technical information in a way that makes sense to others

Additional Experience We Value:

• Associate's or bachelor's degree in IT or a related field, or equivalent hands-on experience
• Experience in a manufacturing or engineering environment
• Familiarity with ERP systems, CAD software, and engineering technology
• Experience implementing AI tools or business process automation
• Experience coordinating outside IT vendors and technology projects

Position Scope

This is an individual contributor role with the opportunity to take ownership of PowerBuilt's technology function. There are no initial direct reports, but you'll work closely with leadership on technology planning, investments, and companywide improvements.

You'll also help put our PEACE values into practice:

• Plan Proactively
• Execute Relentlessly
• Act Selflessly
• Communicate Transparently
• Earn Client Trust

Location

Bellefontaine, Ohio

Why This Role?

This role is ideal if you:

• Want more than a traditional IT help-desk position
• Enjoy being the person people count on to solve problems
• Like having ownership and the freedom to improve how things work
• Are excited about the possibilities of AI and automation
• Enjoy working with different departments and understanding how a business operates
• Want the opportunity to help shape a company's technology strategy and future

At PowerBuilt, technology isn't just about keeping computers running. It's about finding smarter ways to work, helping our people succeed, and building the systems that move our company forward.

PowerBuilt Material Handling Solutions, LLC is an equal opportunity employer.