<h3>Job Description</h3>
Job Title: Amazon Connect Architect
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Location : Plano, TX
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Exp: 12+ Yrs
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RTTO – 5 Days Onsite
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 \n Job Description
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<ul>\n
<li>:Proficiency in at least one modern programming language (e.g., Python, Java</li>
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<li>)Experience implementing cloud contact center platforms, preferably Amazon Connec</li>
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<li>tStrong expertise with Infrastructure as Code (e.g., Terraform</li>
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<li>)Ability to architect and implement AWS applications and networkin</li>
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<li>gExperience with CI/CD tools (e.g., Jules) and version control (Bitbucket, Git</li>
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<li>)Ability to rapidly build proof-of-concepts and scale them into enterprise solution</li>
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<li>sAdvanced knowledge of application and infrastructure architecture principle</li>
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<li>sKnowledge of voice technologies (e.g., WebRTC), call recording, and telephony platforms (plus</li>
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<li>)Experience troubleshooting, monitoring, and production support in large environments using tools such as Splunk, Datadog, and CloudWatc</li>
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<li>hExperience building and supporting enterprise solutions on AW</li>
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<li>SStrong understanding of contact center operations (required</li>
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<li>)AI skills: conversational AI + speech analytics integrations; GenAI/LLM use for agent assist/summarization/knowledge retrieval, with responsible AI practices (PII, controls, guardrails</li>
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