Maintenance Technician

Job Description

Job Description

About Quest Community Development Corporation

Quest Community Development Corporation is a nonprofit organization that builds strong communities and promotes social equity through collaboration and service integration. We focus on community housing and development to create resilient, thriving neighborhoods. Our vision centers on establishing a collective impact model that leverages affordable housing and a comprehensive service-delivery hub to revitalize historically underserved communities in West Atlanta.

Position Summary

The Maintenance Technician plays a pivotal role in ensuring the quality, safety, and long-term viability of our affordable housing properties. This individual will execute routine and preventive maintenance, ensure housing code compliance, oversee contractors, manage supplies, and maintain strong, respectful relationships with residents. This position is critical to upholding Quest CDC's mission of fostering safe and equitable communities.

Essential Duties and Responsibilities

The role is vital to maintaining the quality and safety of affordable housing properties and ensuring compliance with health, safety, and housing codes.

Routine and Preventive Maintenance: Conduct inspections and perform routine preventive maintenance on HVAC, plumbing, electrical, and general building systems. Respond to maintenance work orders promptly and professionally. Identify maintenance needs and proactively address emerging issues to reduce long-term repair costs.

Housing Compliance Support: Ensure properties are prepared and compliant for REAC inspections. Maintain compliance with HUD and Low-Income Housing Tax Credit (LIHTC) housing quality standards. Document all inspections, repairs, and follow-up actions in an organized and timely manner.

Emergency and After-Hours Repairs: Participate in an on-call rotation for emergency repairs, including plumbing issues, lockouts, and safety hazards. Respond swiftly to time-sensitive tenant service requests and critical building issues.

Vendor and Project Oversight: Supervise third-party contractors performing maintenance work or capital improvement projects. Monitor and ensure quality control of outsourced work. Communicate project updates and timelines to property management.

Inventory and Purchasing: Manage and track maintenance supply inventory. Source and recommend cost-effective parts and equipment. Propose strategies for cost savings and operational efficiency.

Resident Relations: Interact courteously, professionally, and respectfully with residents during maintenance visits. Serve as a representative of Quest CDC's values and mission by promoting safe and dignified living conditions for all residents.

Education and Experience

• High school diploma or GED; technical training or certification preferred.
• Minimum 3 years' experience in residential property maintenance.
• Working knowledge of HVAC, plumbing, electrical, and carpentry.
• Familiarity with HUD/LIHTC property standards and REAC inspections is a plus.
• Strong organizational and communication skills.
• Ability to work independently and collaboratively in a mission-driven environment.
• Valid driver's license and reliable transportation required.

Knowledge, Skills, and Abilities

• Be a team player (able to work collaboratively in a team, as well as individually).
• Must be able to pass a comprehensive background check and drug screen.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Competitive Benefits Package

• 60% Employer-paid Health
• Health Savings Account (HSA) / Healthcare Flexible Spending Account (FSA) / Dependent Care FSA
• 100% Employer-paid Life Insurance
• Long-Term Disability
• Voluntary Benefits: Vision / Dental / AFLAC – hospital, short-term disability, cancer, and accident insurance / 401(k)
• Personal Days (4) / Accrued PTO time
• Paid Christmas Week Vacation / Paid Holidays (11)
• Undergraduate and Graduate Educational Tuition Reimbursement

Equal Opportunity Employer

Quest Community Development Organization is an equal opportunity employer and does not discriminate based on sex, race, ethnicity, age, religion, social class, disability, or sexual orientation. Quest CDC is committed to creating an inclusive and diverse work environment, and we encourage individuals of all backgrounds to apply.