Job Description
Job DescriptionWe are looking for a dependable Test Center Administrator to support daily operations at a testing facility. This contract position focuses on maintaining a secure, organized, and detail-oriented environment for test takers while providing courteous front-desk assistance. The ideal candidate is comfortable staying active throughout the day, handling administrative documentation, and using standard office software to keep records accurate and up to date.
Responsibilities:
• Welcome candidates at reception, verify identification, and guide them through check-in procedures with accuracy and attention to detail.
• Monitor testing rooms by regularly circulating through the area to uphold exam rules and help preserve a fair testing environment.
• Observe candidate activity closely and address suspected policy violations according to established procedures.
• Prepare clear, timely incident and activity reports to document irregularities, attendance, and daily operations.
• Provide general administrative support, including email communication, basic clerical tasks, and record maintenance using Microsoft Office tools.
• Assist with front-office coordination by answering questions, directing visitors, and maintaining an orderly testing area.
• Move throughout the facility frequently during the shift to supervise rooms and ensure testing standards are consistently followed.• Previous experience in reception, administrative support, office coordination, or customer service is preferred.
• Ability to remain on your feet for extended periods and walk repeatedly throughout the testing space during the day.
• Strong attention to detail with the ability to confirm identification and follow security procedures carefully.
• Clear written communication skills for completing reports and maintaining accurate documentation.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Detail-oriented demeanor and ability to interact respectfully with candidates, staff, and visitors.
• Must be able to follow a business casual dress code, including avoiding tennis shoes, sleeveless attire, and latex materials where required.