MAC OS X Support Technician - Onsite
Technology
Job Description
Job Description
MAC OS X Support Technician - Onsite
100% onsite
Contract to Hire
Key Responsibilities
- Troubleshooting: Diagnose and resolve macOS, Apple hardware, and connectivity issues.
- System Management: Install, configure, and update software applications and operating systems.
- Device Deployment: Manage device enrollment, updates, and configurations using tools like Jamf Pro or Mobile Device Management (MDM) software.
- Security & Maintenance: Ensure system security compliance, perform routine maintenance, and run backups.
- User Assistance: Provide remote or on-site technical support and training to employees or clients.
Qualifications and Skills
- Technical Knowledge: Strong expertise in macOS environments and Apple hardware.
- Tools: Experience with MDM platforms like Jamf, Apple Remote Desktop, and ticketing systems (e.g., ServiceNow or Zendesk).
- Certifications: Preferred credentials include Apple Certified Support Professional (ACSP) or equivalent IT certifications.
- Soft Skills: Excellent problem-solving, patience, and customer communication abilities.
\nCompany Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation