Job Description
\n
Job Title: Website Operations Manager
\n
Location: Parsippany, NJ 07054
\n
Duration: 6 Months
\n
Job Type: Temporary Assignment
\n
Work Type: Hybrid
\n
Pay Rate: $75.00/hr to $79.00/hr
\n
\n
Overview:
\n
\n
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a top manufacturer of roofing and waterproofing solutions in North America, operating 30 locations throughout the U.S. They offer a range of products for both commercial and residential roofing, along with pavement coatings.
\n
\n
\n
Job Summary
\n
- \n
- The Digital Marketing team is seeking an organized, proactive Website Operations Manager.
- This role serves as a key point of contact between business stakeholders and IT, facilitating website execution and technical delivery.
- As a self-starter and practical problem solver, the candidate will translate business requirements into actionable user stories, manage Jira sprint priorities, and help optimize digital platforms for peak efficiency.
\n
\n
\n
\n
Essential Duties
\n
Sprint & Backlog Management
\n
- \n
- Facilitate the Agile planning cadence in Jira.
- Work with stakeholders to translate business needs into clear user stories.
- Prioritize tickets for upcoming development sprints.
\n
\n
\n
\n
Cross-Functional Collaboration
\n
- \n
- Partner closely with IT to plan sprint capacity.
- Track deliverables and clear everyday blockers.
- Maintain steady progress toward digital goals.
\n
\n
\n
\n
Requirements & Solution Alignment
\n
- \n
- Gather business requirements.
- Work alongside technical teams to identify practical and efficient solutions for website enhancements.
- Translate business objectives into technical implementation requirements.
\n
\n
\n
\n
Web Governance & Ticketing
\n
- \n
- Monitor website health.
- Triage incoming user and stakeholder requests.
- Manage ticket prioritization and escalation activities.
\n
\n
\n
\n
Technical SEO & AEO Execution
\n
- \n
- Support technical SEO and Answer Engine Optimization (AEO) initiatives.
- Monitor and optimize site speed and performance.
- Support URL structure optimization.
- Support Schema markup implementation for search engines including Google and Bing.
- Optimize content discoverability across AI platforms including ChatGPT, Gemini, and Perplexity.
\n
\n
\n
\n
\n
\n
Qualifications
\n
- \n
- 3–5 years of experience coordinating or managing web delivery in a cross-functional environment.
- Hands-on experience working directly with IT teams.
- Experience writing clear user stories and managing sprint cycles in Jira.
- Strong foundational understanding of Agile and Scrum practices including:
- Backlog grooming.
- Sprint planning.
- Sprint retrospectives.
- Familiarity with enterprise CMS platforms.
- Sitecore experience is a plus.
- Experience using Google Analytics 4 to analyze page performance and inform ticket priorities.
- Exposure to web tools and integrations including:
- Chatbots.
- Localization tools.
- Customer review platforms.
- SEO and AEO technologies.
- Working knowledge of web deployment workflows including testing in UAT and production environments.
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
Education & Requirements
\n
- \n
- Bachelor’s Degree required.
- Excellent written and verbal communication skills.
- Ability to simplify complex concepts into actionable project tasks.
- Strong organizational skills.
- Customer-first mindset.
- Ability to work effectively with cross-functional teams and stakeholders.
\n
\n
\n
\n
\n
\n
\n
\n
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
\n