Job Description
Job Description
Provide IT support for users and systems in Draper, Utah, resolving technical issues and maintaining reliable hardware, software, devices, and local network connectivity.
Responsibilities
- Provide help desk support to users.
- Troubleshoot hardware issues.
- Install and configure software.
- Configure and maintain devices.
- Manage and update support tickets.
- Support LAN connectivity.
Preferred Qualifications
- Troubleshooting experience.
- Microsoft 365 knowledge.
- Windows administration experience.
- Active Directory experience.
- Understanding of TCP/IP.
- Experience with ticketing systems.