Job Description
Job Description
We're seeking an ambitious PC Support Technician to assist with hardware deployments and IT support for local and regional facilities.
What you'll do:
- Install, deploy, move, configure, repair, and audit corporate standard hardware and software. The hardware includes PC's, workstations, printers, phones, smart phones and other technologies.
- Travel between local FAC campuses, and regional offices for IT Support. (All in close proximity to Rochester Hills)
- Daily Logistics IT hardware and software pickups.
- Meet with IT vendors at local campuses.
- Maintain PC audit records.
- Track and audit software licensing.
- Communicate with the Technical Group as needed to get problems resolved.
- Answer and track calls at the helpdesk.
- Provide support for Audio Video in conference rooms.
- Provide telephone support.
What you bring:
- Ability to install, configure, troubleshoot, and support PC hardware and software.
- Troubleshooting knowledge of printers, conference room equipment and computer hardware. Excellent oral, written and interpersonal skills.
- Friendly and ambitious individual who can work closely with customers.
- Independently motivated individual who will stay abreast on current technology.
- Capability to work through interruptions and prioritize tasks based on identified priorities.
- Associates and/or A+ and related certs will set you apart