Job Description
Job # : 26-01433
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Job Title : Systems Administrator
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Job Location : Winston Salem, NC 27101
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Travel Required : No
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Overtime Required : No
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Position Type : Direct Placement
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Job Description :
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DPP is seeking a Systems Administrator for a direct placement opportunity with our client in Winston Salem, NC.
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Work Location: Onsite in Winston Salem, NC; no relocation allowed
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Responsibilities:
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Infrastructure Administration
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- Administer and maintain Windows Server environments (20xx), including Active Directory, DNS, DHCP, Group Policy, and file services across 50+ locations.
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- Manage virtualization platforms, including VM provisioning, lifecycle management, and capacity planning.
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- Maintain on-premises and cloud storage solutions, backup infrastructure, and disaster recovery procedures in alignment with BC/DR policies.
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- Administer cloud productivity suites (i.e. Google Workspaces, M365, etc.).
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- Support hybrid identity and device management.
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- Assist in administration of vulnerability/patch match management.
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- Inventory and asset management.
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- Manage/Administer Azure, Entra ID, Intune, Purview, SharePoint, and Teams.
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Network & Connectivity
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- Assist with management of LAN/WAN infrastructure including switches, firewalls, and wireless access points across dealership locations.
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- Support VPN infrastructure and certificate-based device trust policies.
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- Monitor network performance using tools such as SolarWinds, Nagios, or equivalent NPM/IPAM solutions.
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- Coordinate with ISPs and network vendors on circuit provisioning, outages, and escalations.
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Security & Compliance
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- Enforce endpoint security standards including EDR deployment, patch compliance, and vulnerability remediation.
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- Support SSO/MFA integration for dealership applications and other DMS platforms.
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- Assist in maintaining compliance with GLBA/FTC Safeguards Rule requirements for IT infrastructure and access controls.
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- Participate in incident response activities and follow documented security playbooks.
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- Conduct routine access reviews and enforce least-privilege principles.
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Service Desk & Support
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- Provide Tier 1 support as needed, Tier 2/Tier 3 escalation support for the internal IT service desk, resolving complex infrastructure and endpoint issues.
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- Administer ITSM platform (Freshservice, Zoho or equivalent) including asset records, CMDB entries, and change management tasks.
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- Image, deploy, and lifecycle manage workstations, laptops, and dealer-specific hardware across locations.
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- Document procedures, runbooks, and configurations in the IT knowledge base.
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Project & Operational Support
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- Assist with technology deployment projects including new dealership onboarding, location upgrades, and infrastructure refresh cycles.
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- Support NOC/SOC monitoring infrastructure including display systems, alert correlation, and escalation workflows.
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- Contribute to the ongoing buildout of internal IT maturity, CMDB accuracy, and operational documentation.
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Required Qualifications:
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- 3–5+ years of hands-on experience in a system or infrastructure administration role.
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- Strong proficiency with Windows Server administration (AD, DNS, DHCP, GPO, File Services).
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- Experience with virtualization platforms (VMware vSphere or Hyper-V).
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- Working knowledge of cloud productivity administration (Google Workspaces/M365).
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- Familiarity with enterprise networking concepts (VLANs, routing, firewall rules, VPN).
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- Experience with backup and DR technologies (Veeam, Azure Backup, or equivalent).
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- Ability to manage multiple priorities in a high-availability, multi-site environment.
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- Strong written and verbal communication skills; ability to document clearly.
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- Exposure to A.I. (agentic/generative) and A.I. productivity assistants.
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Preferred Qualifications:
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- Familiarity with CrowdStrike Falcon, Darktrace, or Palo Alto security platforms.
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- Experience with Okta or similar identity providers (SSO, MFA, lifecycle management).
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- Exposure to IaaS/PaaS services and DevOps code repositories.
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- Knowledge of ITIL practices and experience with ITSM platforms (Freshservice, ServiceNow, ManageEngine).
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