Job Description
Job Description
Job Overview:
Pay Range: $25.00hr - $28.00hr
Requirement/Must Have:
- Ability to handle sensitive information in a confidential manner.
- Immigration Sponsorship not offered for this role.
Responsibilities:
- Ensure consistent and ongoing business system usage.
- Provide user assistance as required and coordinate the local user community.
- Deliver local user training as needed.
- Coordinate the creation and maintenance of user accounts in the system.
- Monitor and ensure authorization of system account requests.
- Police and correct system errors and remove obsolete and duplicate items.
- Track and ensure a response to all system feedback, Help requests, bugs, and idea submissions.
- Maintain an organized archiving/e-filing system of corporate documents.
- Contribute to quality customer service.
- Operate the business system and deliver user support in the assigned organization.
- Maintain business systems, preparing reports and analysis for assigned accounts/tasks.
Skills:
- Business System Administration.
- User Support.
- Report Preparation.
- Data Analysis.
- User Training.
- Account Maintenance.
- Document Archiving.
Qualification And Education:
- Experience in Field operations.
- Experience in Product and Service Delivery (PSD).
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.