Job Description
Job Title: Project Manager (Hybrid)
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Location: Denver, CO
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Duration: 12 months+
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Interview Type: Virtual / In-Person
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Job Description:
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We are seeking a Project Manager to join our client's team in Denver, CO for a 12-month engagement. Success means more than a working system. It means probation officers spend less time on data entry and more time with clients, supervisors get reliable data for decisions, and justice-involved individuals experience clearer, fairer, and more consistent supervision.
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Stakeholder engagement and change management
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Key Responsibilities:
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Core Responsibilities
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- Lead the full project lifecycle, from requirements and procurement through design, build, data migration, testing, statewide rollout, and decommissioning of ICON/JPOD.
- Develop and maintain the master schedule, budget, scope baseline, and benefits realization plan.
- Translate the Branch's strategic goals for probation into clear project objectives and measurable success criteria.
- Track Colorado statutes, Chief Justice Directives, and probation standards affecting system requirements, and build them into the solution.
- Coordinate with legal, policy, and research staff so the system supports required reporting, risk and needs assessments, and evidence-based practices.
- Lead human-centered design activities, such as field observation, user testing, and feedback loops with frontline staff.
- Direct organizational change management, training, communications, and go-live support.
- Make sure the client-facing parts of the system are accessible, plain-language, and equitable for justice-involved individuals.
- Identify, track, and mitigate risks and issues; escalate decisions promptly.
- Plan cutover so probation supervision is never interrupted.
- Report status, risks, and outcomes to leadership.
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Required Qualifications:
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- Bachelor's degree in project management, information systems, public administration, criminal justice, business, or a related field. Additional relevant experience may substitute for the degree year for year.
- Demonstrated experience managing a multi-year schedule.
- Experience leading enterprise system replacements that included data migration and organizational change management.
- Project and program management: command of predictive, Agile, and hybrid methods, and the judgment to choose between them.
- Systems thinking: ability to understand how technology, policy, operations, and people interact, and to see downstream effects of design choices.
- Facilitation and influence: ability to build consensus among stakeholders with competing priorities, without direct authority.
- Empathy for users: genuine interest in how probation officers and clients experience the system, and the discipline to design around their needs.
- Analytical skills: ability to interpret data, evaluate trade-offs, and make sound decisions under uncertainty.
- Integrity and discretion: sound handling of confidential criminal justice information and sensitive organizational matters.
- Resilience: steady leadership through ambiguity, setbacks, and the pressures of a high-visibility public project.
- Benefits orientation: understanding of business outcomes and the ability to support measurement of adoption and value realization objectives.
- Governance and executive engagement: ability to operate within complex governance structures, prepare executive decision materials, facilitate escalations, and support leadership decision-making across multiple organizational levels.
- Change management: ability to support organizational readiness, stakeholder engagement, communications, training, and user adoption activities.
- Project Management Professional (PMP), PgMP, or equivalent certification (Preferred).
- Agile and change management certifications (Preferred).
- Experience with Waterfall Project methodology (Preferred).
- Experience applying Waterfall governance and procurement controls in conjunction with Agile solution delivery (Preferred).
- Experience implementing case management systems for courts, probation, parole, corrections, or other justice agencies (Preferred).
- Familiarity with Colorado state government, the Colorado Judicial Branch, or CICJIS data exchanges (Preferred).
- Experience with commercial off-the-shelf (COTS) or configurable SaaS platform implementations in the public sector (Preferred).
- Experience working with geographically distributed users in both urban and rural settings (Preferred).
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Position Requirements:
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- Hybrid position based in Denver, CO.
- Ability to pass a criminal background check.
- Candidate Must Be Local to Colorado - (You will be asked to come into the office once a week, ideally on Tuesdays.)
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Skill Matrix:
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- Bachelor's degree in project management, information systems, public administration: Required
- Managing a multi-year schedule: Required
- Project and program management: Required
- Systems thinking: Required
- Facilitation and influence: Required
- Empathy for users: Required
- Analytical skills: Required
- Integrity and discretion: Required
- Resilience: Required
- Benefits orientation: Required
- Governance and executive engagement: Required
- Change management: Required
- Project Management Professional (PMP), PgMP, or equivalent certification: Preferred
- Agile and change management certifications: Preferred
- Waterfall Project methodology: Preferred
- Applying Waterfall governance and procurement controls in conjunction: Preferred
- Implementing case management systems for courts, probation, parole, corrections: Preferred
- Colorado state government, the Colorado Judicial Branch, or CICJIS data exchanges: Preferred
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Local to Denver, CO: Required
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About GSK Solutions Inc:
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GSK Solutions Inc. is a leading IT services company specializing in consulting solutions and staff augmentation. We deliver high-quality, on-time, and cost-effective solutions, consistently exceeding client expectations with superior execution.
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