Job Description
Job Description
Transcendia is a leader in custom engineered materials for critical product components in a wide range of markets and applications. The company provides deep material science expertise, outstanding customer service through broad geographic coverage and trusted product reliability.
Job Summary:
Assist the Quality lead at the facility with control and identification of incoming materials; resolution of supplier issues; calibration program; investigation of customer complaints; response to customer inquiries; verification of product quality and other duties as assigned.
Job Duties:
- Review and approval of Raw Material Certificate of Analysis (COA)
- Print Material Identification tags and place tags on incoming materials
- Calibrate lab and shop floor measurement tools
- Perform Quality Control checks and assist with questions and problems related to product acceptance criteria
- Contact Suppliers to resolve COA issues
- Creation and sending customer required Certificate of Compliance (COC)/ COA
- Completion of supplier claims DBase to file supplier claims
- Disposition of Supplier claim materials
- Assist in the review and investigation of customer complaints and returned materials including recording results in quality tracker database
- Quality auditing of process, line and product for products such as Dry Erase, Medical, Hard Coat and Solar
- Internal Organization of Standards (ISO) internal auditor
- Complete 5S audits
- Prepare graphs, charts or reports as needed
- Other duties as assigned
Job Qualifications:
- High school diploma or General Education Diploma (GED) required; Associates Degree in Applied Science preferred and two years of related work experience and/or training; or equivalent combination of education and experience
- Experience with Minitab preferred
- Must have organizational skills with an ability to prioritize and multi-task
- Ability to maintain confidentiality, exceptional attention to detail and good follow-up skills
- Must possess good problem-solving skills and basic math skills
- Ability to interact in a professional manner with employees and vendors
- Ability to communicate effectively both verbally and in writing
- Proficient in Microsoft Excel and Word
- Willingness to work as team member or independently
Hours are 8:00am - 4:00 pm, Monday - Friday