Member Services & Facilities Coordinator
Job Description
Lean Rocket Lab is hiring a Member Services & Facilities Coordinator to keep our Jackson coworking space running and our community feeling at home.
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You're the face of Lean Rocket Lab. You keep our coworking space running, make members and guests feel welcome, and make sure every event we host goes off without a hitch. It's a hands-on role for someone who likes variety, stays organized, and genuinely enjoys people.
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What You'll Do
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Coworking Space
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- Give tours and welcome prospective members
- Manage member accounts, building access, and day-to-day member relations
- Keep the space clean, stocked, and well-maintained — coordinating vendors and supplies
- Plan and run member and community events
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Administrative & Facilities Support
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A good share of this job is the quiet work that keeps everything else running — the kind of thing people only notice when it isn't done.
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- Keep the space tidy, presentable, and well stocked: supplies, coffee, kitchen and café areas, conference rooms reset and ready for the next group
- Track inventory, order supplies, and coordinate with vendors and building services
- Provide day-to-day administrative support to the Director of Entrepreneurial Services and the CEO — calendars and scheduling, meeting prep and follow-up, correspondence, expense and document tracking, and travel logistics
- Help prepare materials for meetings, programs, and partner and funder communications
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Event Support
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- Set up and reset spaces for LRL-hosted events
- Coordinate scheduling, catering, and rentals
- Manage registration and day-of logistics
- Help promote events through graphics, email, and social
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Front Desk & Communications
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- Serve as first point of contact in person, by phone, and over email and social
- Support marketing, content, and community communications
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Also Helpful
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- Café support and client support for partner organizations
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A Note on Evenings
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Much of what makes the Lab special happens after 5 p.m. — meetups, pitch nights, workshops, and community gatherings. This role is a catalyst for that energy: showing up, opening the doors, setting the room, and helping the community feel at home. Expect a handful of evening events each month, with flexibility in your schedule to match.
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You Might Be a Fit If You
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- Are organized and can juggle several things at once without dropping any
- Communicate clearly and warmly with all kinds of people
- Take initiative — you notice what needs doing and do it
- Have experience in hospitality, office or facilities coordination, executive or administrative support, events, or customer service
- Are comfortable with basic marketing tools (Canva, email platforms, social media)
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Why Lean Rocket Lab
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You'll work at the center of Jackson's entrepreneurial community, alongside founders, small businesses, and the people building what's next in the region.
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Details
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Full-time, on-site in Jackson, MI.
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Pay: $23.00 per hour, 40 hours per week.
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Benefits: Health insurance and a retirement plan with employer matching.