Job Description
ProDirect Laboratory
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PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers.
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Let's redefine excellence, together.
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Position Highlights:
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We are rapidly expanding our US team and are seeking a successful, enthusiastic, and self-motivated IT Manager with a strong background in ERP, to lead our operations and systems integration. As a key player in our Company, you will play an important role in the growth and success of PRODIRECT Dental Lab.
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About us:
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Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.
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Office Based:
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ProDirect Dental Laboratory
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160 Chubb Ave, Suite 102
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Lyndhurst, NJ 07071
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Key Responsibilities:
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Lead the implementation, configuration, and support of ERP systems, with a focus on Oracle ERP, Oracle E-Business Suite, or Oracle Cloud Applications.
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- Manage day-to-day IT operations including network infrastructure, data security, user support, and hardware/software maintenance.
- Collaborate with cross-functional teams to identify system requirements and ensure ERP systems align with business goals.
- Monitor system performance and proactively identify and resolve issues or bottlenecks.
- Plan and coordinate IT projects, including upgrades, migrations, and system integrations. IT trouble shoot ticket resolution.
- Manage vendor relationships and coordinate with external consultants or Oracle support when needed.
- Develop and enforce IT policies, procedures, and best practices.
- Lead and mentor the IT team to ensure high performance and continuous professional development.
- Oversee data integrity, data governance, and compliance with internal and external regulations.
- Manage Company inventory
- Manager Company Users Email
- Prepare and manage the IT budget, ensuring cost-effective procurement and resource utilization.
- Work with AI development on spark or similar machine or mode.
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Skills:
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- Excellent project management and problem-solving skills.
- Strong leadership and communication abilities.
- Ability to translate business needs into technical solutions.
- Knowledge of ITIL, PMP, or similar frameworks/certifications is a plus.
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Qualifications:
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· Bachelor’s degree in Information Technology, Computer Science, or related field.
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· Minimum 5–7 years of experience in IT, with at least 3 years in a managerial or leadership role.
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· Proven experience working with Oracle ERP systems (Oracle EBS, Oracle Fusion, Oracle Cloud, or equivalent).
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· Experience in managing ERP implementation or migration projects is highly desirable.
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· Strong understanding of IT infrastructure, networking, cybersecurity, and enterprise software.
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· Previous experience in manufacturing, distribution, or similar industries is a plus.
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Must also have experience working with:
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- VOIP
- Microsoft 365 user management
- CRM software management
- IT manager experience required or own individual firm
- IT trouble shoot ticket resolution
- Security system or network set up experience
- ERP, SAP software management or development is preferred
- AI development worked on spark on similar machine or model is preferred
- Research and development experience is required
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Benefits:
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- 401(k) + 3% corporate match
- Dental/Health/Vision insurance
- Vacation and Holidays
- Referral program
- Career advancement opportunities
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