Mainframe Technical Lead /Senior mainframe developer
Job Description
Title: Mainframe Technical Lead / AMS Track Lead
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Location: Cleveland, Ohio (Onsite)
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Duration: Full-Time/Contract- onsite
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Experience: 10+ Years
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Role Summary
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We are seeking an experienced Mainframe Technical Lead to serve as the primary technical and operational owner for Mainframe applications. The role will be responsible for application development, support, modernization initiatives, stakeholder management, and AMS service delivery. The candidate will lead a team of offshore resources, drive continuous improvements, ensure SLA compliance, and provide technical leadership for critical business applications.
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Technical Responsibilities
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· Analyze business requirements and design technical solutions using COBOL, JCL, CICS, VSAM, and IMS Database technologies.
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· Design, develop, test, implement, and support mainframe batch and online transaction processing systems.
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· Develop and maintain integrations between mainframe applications and distributed systems using REST APIs, SOAP Web Services, and middleware technologies.
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· Perform application enhancements, code reviews, root cause analysis, incident resolution, and performance optimization.
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· Lead technical troubleshooting and support for production incidents and critical business issues.
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· Participate in architecture discussions, modernization initiatives, and system integration activities.
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· Ensure adherence to enterprise architecture standards, security policies, and development best practices.
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AMS & Track Lead Responsibilities
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· Act as the single point of contact for the Mainframe support track and manage customer relationships.
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· Lead onsite-offshore AMS delivery model and coordinate activities across development, support, and enhancement workstreams.
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· Own and manage service delivery metrics including:
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o Incident Management
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o Problem Management
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o Change Management
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o Service Request Management
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o SLA/KPI Compliance
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· Drive backlog management, ticket prioritization, aging review, and resolution planning.