Job Description
Job DescriptionWhat You’ll Do
-
Install, configure, and maintain computer hardware, software, and system components
-
Set up desktops and laptops according to company specifications
-
Support and maintain local networks to ensure optimal performance
-
Troubleshoot hardware, software, and network issues and resolve problems quickly
-
Ensure the security and integrity of network and computer systems
-
Provide guidance and training to team members on proper use of systems and equipment
-
Schedule system upgrades and maintenance with minimal disruption to operations
-
Maintain accurate records of repairs, updates, and maintenance schedules
-
Identify equipment or technology needs and assist with ordering replacements
-
Support new restaurant openings and operational needs as required
What We’re Looking For
-
Proven experience as an IT Technician or similar technical support role
-
Strong troubleshooting and diagnostic skills
-
Solid understanding of computer systems, networks, and operating systems
-
Knowledge of internet security and data privacy best practices
-
Excellent communication and organizational skills
-
Ability to manage multiple tasks and projects effectively
-
Experience troubleshooting network and camera cabling
-
Ability to travel approximately 20% based on company needs and restaurant openings
Preferred Qualifications
-
Degree in Computer Science, Engineering, or related field
-
Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar
-
Experience installing or troubleshooting network/camera cabling (a plus)
Why Join Us
You’ll be part of a team that relies on technology to keep operations running smoothly across multiple locations. This role offers the opportunity to work on a variety of systems, solve real problems, and play a key role in supporting growing restaurant operations.
If you enjoy building systems, fixing problems, and keeping technology running at its best, we’d love to hear from you.
#INDEED