Job Description
Desktop Support Specialist
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$23.50/hr + additional $1/hr (to cover parking)
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University
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Monday – Friday
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Columbus, Ohio (100% onsite)
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4 month contract – starting end Oct/early Nov
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What You’ll Do:
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- Support the research, academic, and patient care through desktop and technical support
- Receive new computer orders and shipments, add devices to the inventory system, and properly label equipment
- Image and configure computers using established College IT policies, software, and computer images
- Install software as needed
- Deploy and install computers across multiple clinics, administrative areas and academic spaces
- Coordinate computer installation schedules with departments and end users
- Document deployment progress so Desktop Support team members and student workers have clear visibility into project status
- Identify and troubleshoot issues during deployment and escalate problems to the Desktop Support Lead
- Work closely with Desktop Support team members and student workers to solve technical problems and provide support to end users
- Support a primarily Windows environment with a mixture of Mac devices
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What We’re Looking For:
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- Minimum Associate’s degree or equivalent professional experience required
- Must complete compliance (background check, fingerprinting, drug test, required vaccinations)
- 2–4 years of administrative or office support experience
- Proficiency in Microsoft Office Suite, including Excel
- Collaborative team player with the ability to work independently and take initiative
- Strong verbal and written communication skills
- High level of accuracy and attention to detail
- Excellent organizational and time management skills
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Apply Today!
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Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
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About Dawson
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Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
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