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System Support Analyst

PublishedPublished: 6/14/2022
Technology

Job Description

Job Description:

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  • The Systems Integration Analyst role is to plan, coordinate and supervise all activities related to the integration of franchise data and systems into organizational information systems and structures.
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  • This individual is responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for integrated organizational operations.
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  • Managementoffranchiseapplicationsandsystemsaswellasthedatatransfer,integration,storage and reporting will be the day-to-day work of this position.
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  • The analyst will be expected to turn data into information,into insight and insight into educational and business decisions.
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Basic Qualifications

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  • Bachelor's degree or equivalent experience
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  • Hands-on hardware and software troubleshooting.
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  • Good technical knowledge of current network hardware and standards.
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  • Familiarity with TCP/IP protocols, firewall management, and database administration.
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  • Working technical experience with relational database servers.
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  • Strong knowledge of system testing and software quality assurance best practices and methodologies.
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  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
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  • Adept at queries and presenting findings.
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  • Knowledge of best practices and IT operations.
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Preferred Qualifications

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  • Optical experience
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  • Franchise experience
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