Job Description
Job Description
• Manage the full leasing lifecycle using HubSpot CRM, including application follow-up and lease signing
• Respond promptly and professionally to prospective resident inquiries by phone, email, and online platforms
• Lead engaging apartment tours (in-person and virtual), open houses, and walkthroughs that highlight unit features and community amenities
• Clearly explain leasing terms, rental rates, and community policies to prospective residents
• Work proactively to achieve and maintain a minimum 97% occupancy rate at market value
• Maintain online listings and respond promptly to reviews and inquiries
• Deliver excellent customer service to create a welcoming environment for prospective and current residents
• Help coordinate resident events and community engagement initiatives
• Maintain accurate records of leasing activity and resident information
• Ensure compliance with fair housing laws and company policies
• Input new leases accurately, coordinating with move-in inspections
Qualifications
• High school diploma or equivalent required; college degree preferred
• Previous leasing, sales, or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency with leasing software, HubSpot CRM, Microsoft Office, Google Workspace (G Suite), and social media marketing
• Flexibility to work evenings and weekends as needed
\nCompany Description
Root Management is a fast‐growing property management and operations company serving residential, commercial, and short‐term rental properties throughout the South Bend area. Our team is known for strong systems, clear communication, and reliable follow‐through — the kind of operational consistency that keeps properties running smoothly and residents feeling cared for.
We handle maintenance, grounds care, tenant support, vendor coordination, compliance, and property improvements with a focus on professionalism and responsiveness. Every team member plays a direct role in creating safe, clean, and well‐maintained environments.
We value people who take pride in their work, communicate well, show up consistently, and enjoy being part of a team that moves quickly and stays organized. If you want to grow with a company that invests in its people and maintains high standards, Root Management is a place where your work truly matters.
Our team oversees maintenance, grounds care, tenant relations, vendor coordination, compliance, and property improvements with a commitment to clear communication and consistent follow‐through. Root Management is known for its organized systems, strong operational standards, and a people‐first approach that supports both our clients and our employees.
We value team members who take pride in their work, communicate well, and enjoy contributing to a growing, fast‐moving organization. Every role at Root Management plays a direct part in creating safe, well‐maintained, and welcoming environments for residents and guests throughout the South Bend area.
Company Description
Root Management is a fast‐growing property management and operations company serving residential, commercial, and short‐term rental properties throughout the South Bend area. Our team is known for strong systems, clear communication, and reliable follow‐through — the kind of operational consistency that keeps properties running smoothly and residents feeling cared for.\n\nWe handle maintenance, grounds care, tenant support, vendor coordination, compliance, and property improvements with a focus on professionalism and responsiveness. Every team member plays a direct role in creating safe, clean, and well‐maintained environments.\n\nWe value people who take pride in their work, communicate well, show up consistently, and enjoy being part of a team that moves quickly and stays organized. If you want to grow with a company that invests in its people and maintains high standards, Root Management is a place where your work truly matters.\n\nOur team oversees maintenance, grounds care, tenant relations, vendor coordination, compliance, and property improvements with a commitment to clear communication and consistent follow‐through. Root Management is known for its organized systems, strong operational standards, and a people‐first approach that supports both our clients and our employees.\n\nWe value team members who take pride in their work, communicate well, and enjoy contributing to a growing, fast‐moving organization. Every role at Root Management plays a direct part in creating safe, well‐maintained, and welcoming environments for residents and guests throughout the South Bend area.