Job Description
Job Description
Primary Responsibilities
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Perform detailed cleaning and restoration of contents affected by fire, water, or smoke damage
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Operate ultrasonic cleaning equipment and specialty restoration tools (training provided)
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Clean, deodorize, and sanitize household goods, furniture, electronics, and specialty items
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Accurately photograph, barcode, and inventory customer belongings
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Pack, wrap, and prepare contents for secure transport and storage
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Assist with pack-out and pack-back operations
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Maintain warehouse cleanliness and organization
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Follow restoration workflow procedures and quality standards
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Ensure accurate documentation to support insurance billing
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Communicate professionally with customers and team members
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Physical Requirements
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Lift and carry 50+ pounds regularly
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Stand, bend, kneel, and climb stairs throughout the shift
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Work in environments impacted by fire, smoke, water, or mold (with proper PPE)
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Ability to work indoors and outdoors
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Qualifications
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High school diploma or equivalent preferred
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Valid driver’s license (required for driving roles)
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Strong attention to detail
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Ability to work in a fast-paced, team-oriented environment
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Restoration, cleaning, warehouse, or moving experience is a plus but not required.
Work Environment
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Residential and commercial job sites
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Restoration warehouse environment
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Exposure to smoke odor, soot, and water-damaged materials (with PPE)
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Fast-paced production environment
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Gold Standard Expectations
Every technician is expected to demonstrate:
✔ Radical Integrity – Honest handling and documentation of all customer property
✔ Precision Craftsmanship – High attention to detail and quality cleaning standards
✔ Relentless Reliability – Punctuality and accountability
✔ The Neighbor Mindset – Compassion and professionalism in customer homes -
Professional appearance and respectful communication
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Ability to follow instructions and safety procedures
Company Description
Blue Kangaroo Packoutz Chesapeake/Norfolk is hiring a proven, relationship-driven outside sales hunter who knows
how to open doors and turn professional relationships into a dependable stream of contents restoration and packout
referrals.
The target is simple: make Blue Kangaroo Packoutz the first call when restoration contractors, insurance
professionals, adjusters, plumbers, property managers, and other referral partners encounter a contents loss.
You must be comfortable entering a territory, identifying the people who control or influence referrals, reaching them
without waiting for an introduction, earning credibility, asking for an opportunity, and following through until the
relationship produces business. The standard is measurable production—not visibility, activity, or popularity.
Company Description
Blue Kangaroo Packoutz Chesapeake/Norfolk is hiring a proven, relationship-driven outside sales hunter who knows\nhow to open doors and turn professional relationships into a dependable stream of contents restoration and packout\nreferrals.\nThe target is simple: make Blue Kangaroo Packoutz the first call when restoration contractors, insurance\nprofessionals, adjusters, plumbers, property managers, and other referral partners encounter a contents loss.\nYou must be comfortable entering a territory, identifying the people who control or influence referrals, reaching them\nwithout waiting for an introduction, earning credibility, asking for an opportunity, and following through until the\nrelationship produces business. The standard is measurable production—not visibility, activity, or popularity.
