Jira Implementation Consultant

Job Description

About the Opportunity:

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On-site: M-Th

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We are seeking an experienced Jira Program & Portfolio Management Consultant to support the design, configuration, and implementation of Jira as an enterprise-wide project and portfolio management solution.

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In this role, you will collaborate closely with the Enterprise Project Management Office (EPMO) to develop a scalable Jira framework that connects strategic business goals with project execution. You will play a key role in standardizing project structures, establishing cross-functional dependencies, implementing governance processes, and developing dashboards that provide leadership with visibility into portfolio performance and strategic priorities.

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The ideal candidate combines hands-on Jira configuration expertise with a strong understanding of project, program, and portfolio management (PPM), particularly within complex, cross-functional business environments.

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What You'll Do:

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• Design and configure Jira to establish relationships between enterprise goals, strategic initiatives, programs, projects, milestones, dependencies, risks, and actions.

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• Develop standardized Jira templates and project structures to support consistent execution and reporting across cross-functional initiatives.

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• Establish mechanisms to align projects and programs with company goals and strategic priorities, enabling visibility into strategy execution.

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• Implement cross-project dependency tracking to identify, manage, and monitor interconnected initiatives and deliverables.

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• Configure standardized RAID (Risks, Actions, Issues, and Decisions) management structures to support project governance and decision-making.

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• Build executive-level dashboards and portfolio reporting solutions to track program status, project health, milestones, risks, dependencies, goal progress, and escalations.

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• Establish and implement Jira governance standards, including naming conventions, custom fields, workflows, statuses, and reporting practices.

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• Partner with EPMO leadership and cross-functional stakeholders to translate business requirements into practical, scalable Jira solutions.

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• Document configurations, develop user guidance, and provide knowledge transfer to support successful adoption and long-term sustainability.

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What We're Looking For:

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• Proven hands-on experience configuring and implementing Atlassian Jira for enterprise project, program, and portfolio management.

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• Strong expertise in Jira workflows, issue types, custom fields, automation, permissions, dashboards, and reporting capabilities.

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• Experience designing Jira hierarchies and establishing relationships between strategic goals, programs, projects, milestones, and cross-project dependencies.

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• Demonstrated experience implementing Jira for non-software, cross-functional business projects, beyond traditional Agile software development.

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• Solid understanding of project and portfolio management principles, including strategic alignment, milestone tracking, dependency management, RAID management, and governance.

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• Experience developing executive-level dashboards and portfolio reporting solutions.

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• Ability to translate complex business requirements into scalable, user-friendly Jira configurations.

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• Strong communication, analytical, problem-solving, and stakeholder-management skills.

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• Experience supporting an Enterprise PMO, Transformation Office, or Strategy Execution Office is highly preferred.

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• Familiarity with Jira Premium, Advanced Roadmaps, Atlassian Goals, and Jira–Confluence integration is strongly preferred.

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• Atlassian certifications are a plus.

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