Job Description
Job Description
Moore & Van Allen PLLC is a prominent law firm of more than 400 attorneys with offices in the Carolinas. This full-time position, located in our Charlotte, NC office, will assist the IT Manager-Operations & Compliance with tasks and projects.
What You'll Do:
- Keeping an accurate inventory of spare network equipment, equipment in repair status and equipment ready to be deployed
- Maintaining, supporting and troubleshooting the firm’s printers, scanners, and multi-function devices (copiers) including software components; Also procuring and installing such equipment
- Maintaining, supporting and troubleshooting the firm’s desktop computer hardware
- Receiving inventorying, documenting serial numbers and other critical data for new equipment
- Managing leased computer hardware inventory
- Handling tasks and projects assigned by the managers of this position
- Answering routine questions from IT staff or users in regard to configuration of equipment
- Communicating with vendors
- Assist in the coordination, scheduling and technical support of web meetings (Zoom, WebEx, etc.).
- Assists with the administration of the firm’s RingCentral account by processing moves, adds, and changes; assisting users with technical issues; assigning and supporting conferencing accounts; etc.
- Regular and in-person attendance is required to perform essential functions of this interactive position.
What We're Looking For:
- The successful candidate will have earned a High School Diploma or the equivalent; experienced applicants preferred but not required.
- Must have the ability to solve problems logically by applying methods taught during training and through educational opportunities.
- Must have knowledge of MS Windows line of server software, including Microsoft print server in a client-server and Citrix (terminal server) environment, PC hardware and printers with working knowledge of Dell, IBM and Hewlett-Packard personal computers.
Interested and qualified applicants should apply via our website at https://www.mvalaw.com/careers-working-at-mva. Equal Employment Opportunity Employer.
Applicant Disclosures
Family Medical Leave Act Employer: For more information, visit Employee Rights Under the Family and Medical Leave Act
Employee Polygraph Protection Act: For more information, visit Employee Polygraph Protection Act
Employee Rights Under the Fair Labor Standards Act: For more information, visit Employee Rights Under the Fair Labor Standards Act
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