Job Description
Key Responsibilities;
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- This is a genuinely fast-paced environment with constant shifting priorities. Success in this role requires the ability to manage multiple tasks simultaneously, adapt quickly, and maintain accuracy under pressure.
- Show genuine support and assistance to the Project Coordinator lead throughout the customer journey—from showroom to installation.
- Capture and confirm customer contact details and preferred communication methods for seamless follow-up.
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Order Management & Communication
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- Partner with the sales team to manage and communicate order pipelines and client expectations.
- Perform thorough quality checks on customer orders to ensure accuracy and readiness.
- Proactively communicate product delays, extended lead times, or availability issues with internal teams.
- Ensure products are ordered and placed on POs in time to meet the client’s anticipated need-by dates. Scheduling & Coordination
- Coordinate and confirm product deliveries, shipments, and pickups within the team and the warehouse logistics team. • Schedule appliance installations in alignment with customer needs and project timelines.
- Ensure all order details, communications, and updates are accurately recorded in internal systems.
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Qualifications
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- Support Lead PC with backend with product ordering and project timelines.
- Excellent verbal and written communication skills.
- Professional, upbeat, and solutions-oriented demeanor under pressure.
- Ability to multitask and prioritize in a dynamic, fast-paced environment.
- High attention to detail, especially in order entry and quality control.
- Experience with order management systems, CRM software, and basic accoun
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Compensation
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$26/hr-$28/hr BOE
