Assistant Property Manager

Job Description

Job Description

GENERAL RESPONSIBILITIES

Assist with leasing, marketing, administrative, and resident relations for a low-income tax-credit housing site.

Responsibilities include:

• Greet prospective tenants and qualify their income eligibility for the site.
• Show apartments and communicate the features and benefits of living at the site.
• Help prospective tenants complete applications for the site's housing.
• Comply with Fair Housing requirements.
• Comply with the company's procedures regarding tenant selection and income verifications.
• Ensure that apartments are "rent-ready."
• Update availability reports.
• Submit processed applications to regional manager.
• Secure new resident's signature on appropriate paperwork prior to move-in.
• Monitor lease renewals. Distribute and follow-up on lease renewal notices.
• Distribute company-issued or community-issued notices.
• Operate computers programmed with accounting software to record, store, and analyze information.
• Understand the Apartment Association lease and contracted credit reports application.
• Accept rental payments and post rents to the computer.
• Comply with federal, state, and company policies, procedures, and regulations.
• Help record monies collected and prepare bank deposit slips on an on-going basis.
• Operate 10-key calculators, copier and fax machines.
• Provide accounting support to Property Manager.
• Type leases, gather applicant's history, and obtain credit approvals.
• When Property Manager is absent, carry out the duties of the Property Manager.
• Provide general clerical assistance to the community office.
• Listen to tenant requests, concerns, and comments.
• Complete service-request forms promptly.
• Inform tenants of community rules.
• Follow-up with tenants and management regarding repairs, rent collection, etc.
• Maintain regular communication with the Property Manager and Maintenance Supervisor.
• Enforce policies of the community.

QUALIFICATIONS:

• High School Diploma or equivalent required; some college preferred.
• Minimum one year's experience in leasing.
• Accounting skills preferred.
• Ability to operate standard office equipment.
• Knowledge of personal computers and proficiency with Microsoft Office, Word, Excel, and MS Outlook.
• Fair Housing Certification and willingness to obtain certification prior to interacting with prospective residents.
• Participate in training in order to comply with new or existing housing laws.
• Strong written and oral communication skills.
• Diplomatic abilities to respond to, diffuse, and de-escalate tenant interactions with either management or other tenants.
• Project a neat, clean, and professional image and demeanor at all times whenever present in the community.

\nCompany Description

Real Estate Management Firm

Company Description

Real Estate Management Firm