Healthcare Project Manager

Job Description

Technical Project Manager

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Optomi, in partnership with a leading organization, is seeking an experienced Technical Project Manager to support complex, cross-functional initiatives within a large-scale healthcare payer environment. This individual will manage multiple projects and workstreams simultaneously while partnering across business and technical teams to drive initiatives forward.

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The ideal candidate is highly adaptable, technically minded, and naturally curious. This is not a project management role focused solely on timelines and status reporting. The Technical Project Manager will be expected to understand the broader initiative, identify gaps and inconsistencies, ask the next question, and drive stakeholders toward decisions and resolution.

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Responsibilities

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• Lead and manage multiple concurrent technical and business projects across a complex enterprise environment.

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• Drive projects from planning through execution while maintaining visibility into scope, dependencies, risks, issues, and key decisions.

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• Partner cross-functionally with technical teams, business stakeholders, operations, and leadership.

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• Utilize ServiceNow Project Management capabilities and Jira to manage project activities, workstreams, issues, and deliverables.

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• Develop a strong understanding of each initiative rather than relying solely on project plans and status updates.

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• Proactively identify gaps, risks, dependencies, and inconsistencies that could impact project delivery.

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• Ask thoughtful follow-up questions and challenge assumptions when additional clarity or stakeholder alignment is needed.

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• Drive stakeholders toward decisions, action items, and resolution of project blockers.

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• Support initiatives involving modernization, automation, process improvement, and technology change.

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• Effectively navigate changing priorities and step into different project needs as they arise.

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• Communicate technical and business information effectively across diverse stakeholder groups.

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• Maintain strong organization and execution across multiple projects with competing priorities.

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Required Skills & Experience

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• Strong experience managing multiple projects or workstreams simultaneously.

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• Technical Project Management experience within a complex enterprise environment.

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• Experience using ServiceNow for project management.

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• Strong experience with Jira.

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• Healthcare payer/health insurance industry experience.

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• Knowledge of Medicaid, Medicare, and/or Marketplace environments.

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• Strong cross-functional experience working across both business and technical organizations.

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• Technical aptitude with the ability to understand systems, dependencies, integrations, and broader project impacts.

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• Strong stakeholder management and ability to drive teams toward decisions and accountability.

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• Demonstrated ability to identify gaps and ask meaningful follow-up questions.

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• Adaptable, versatile, and comfortable taking ownership of unfamiliar or evolving initiatives.

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• Strong curiosity and desire to understand the full scope and purpose of an initiative.

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