PAM Support Lead Engineer

Job Description

Role: PAM Support Lead Engineer

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Location: Iselin NJ 08830 (100% Onsite)

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Contract/Full Time

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Skillset: PAM - Delinea/Secret Server (not looking for CyberArk)

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Purpose: Deliver secure, stable, and highly available PAM services supporting privileged access

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Key Responsibilities:

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• The candidate will be responsible for leading, managing, supporting, troubleshooting, and maintaining PAM platform - Delinea

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• Lead L2/L3 support operations for Delinea Secret Server, ensuring platform stability, SLA adherence, incident management, and timely issue resolution.

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• Ensure 24x7 availability and reliability of core PAM services, including remote access, password vaulting, and session monitoring.

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• Execute server build and lifecycle activities, including onboarding/offboarding assets and managing role associations.

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• Monitor system health and respond to availability alerts in a timely manner.

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• Fulfill service requests, provide L2/L3 support, and escalate complex issues to vendor support as needed.

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• Configure and maintain account discovery, vaults, password rotation, and approval workflows.

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• Administer and optimize Delinea authentication and authorization policies.

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• Maintain and support third-party integrations, including Splunk (SIEM) and Okta (Federation/MFA).

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• Manage disaster recovery capabilities, including invocation, failover/rollback, maintaining DR plans, and conductingperiodic testing

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• Collaborate with security, infrastructure, architecture, and business stakeholders to define support processes, operational standards, and PAM roadmap priorities.

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Skills, Qualifications & Experience Needed:

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• Overall 8+ years of experience in Privileged Access Management (PAM)

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• Hands-on experience supporting Delinea Secret Server, including account onboarding, discovery, password rotation, vault administration, and policy management.

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• Strong troubleshooting skills for Delinea platform issues, access failures, discovery jobs, connector configurations, and privileged session management.

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• Experience integrating Delinea with Active Directory, LDAP, SIEM, ITSM, and IAM solutions.

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• Knowledge of PAM governance, audit support, access reviews, compliance reporting, and control assurance processes.

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