Business Systems Manager

Job Description

Division: Ondrick Materials this role owns the business applications, integrations, and data architecture that run the company.

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Key Responsibilities

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• Own the company’s systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed.

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• Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies.

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• Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track.

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• Document operational processes as they exist today, how they should flow, and the end state with the new tool in place.

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• Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations.

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• Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement.

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• Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users.

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• Administer all new systems, partnering with business leads on new user setup, access, and security.

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• Test interfaces and data flows between systems and reconcile variances.

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• Lead the user acceptance testing (UAT) process in partnership with vendors and business leads.

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• Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary.

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• Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate.

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• Triage and resolve integration issues as they arise.

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• Over time, own the intake and prioritization of requests to add data sources and reporting to the company’s data warehouse.

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Multi-Year Initiatives

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• Simplify field time entry across tools

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• Fleet management solution for the trucking operations

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• Select and implement an equipment maintenance management solution for the shop

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• Support the implementation of software for Construction project tracking

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• Replace ticketing software at the Scale

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• Replace or augment a retail point of sale system

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• Implement a workflow solution for customer credit applications

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• Replace paper driver logs with an electronic alternative

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• Implement a CRM for the Estimating team to track bids won and lost

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• Migrate the company file server to SharePoint and be admin

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• Design and implement a company-wide data warehouse once core operating systems are established within each functional area

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Required Qualifications

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• Bachelor’s degree in Information Systems, Computer Science, Business, related field, or equivalent experience.

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• 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects.

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• Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live.

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• Working knowledge of APIs, system integrations, and relational databases, including SQL.

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• Strong process mapping and documentation skills; able to translate operational needs into system requirements.

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• Experience managing outsourced IT providers and software vendors.

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• Demonstrated success in building cross-functional relationships with both field and office teams.

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• Self-starter, problem-solver, highly organized, and comfortable with ambiguity.

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Preferred Qualifications

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• Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP.

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• Background in construction, paving, aggregates, trucking, or heavy equipment businesses.

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• Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools.

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• Experience with Microsoft 365 administration, including SharePoint migrations.

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• Experience designing or managing a data warehouse and business intelligence reporting.

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• Project management certification (PMP or similar) a plus.

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• Interest in implementing AI tools to automate workflows and improve back-office efficiency.

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What Success Looks Like

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• First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above.

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• First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business.

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PIc2738e2e5807-25405-42136686