Information Technology Support Specialist
Technology
Job Description
Job Title: IT Support Specialist (Onsite role)
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Location: Wendell, NC 27591
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Duration: 12+ months contract (Possible Extension)
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Timing: 1st shift (Monday to Friday)
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Pay rate: $44/- hourly on W2
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Job Description:
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- Provide onsite technical support for desktops, laptops, mobile devices, printers, and workplace technology.
- Serve as one of the IT points of contact for employees, delivering exceptional customer service and timely issue resolution.
- Image, configure, deploy, and re-image laptops and workstations.
- Troubleshoot and resolve hardware, software, operating system, and Microsoft 365 issues.
- Support employee onboarding and offboarding, including device setup, deployment, and recovery.
- Maintain IT asset inventory and ensure availability of PC's for new users and PC refreshes.
- Support conference room technology and collaboration tools.
- Assist with local IT projects, technology refreshes, office moves, and equipment upgrades when necessary
- Provide occasional support for technology utilized in manufacturing environments.
- Take ownership of issues from start to finish, demonstrating a proactive, "get it done" attitude and commitment to delivering results.
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Best regards
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Rachit Rastogi (Rick)
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Senior Talent Acquisition Specialist
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LinkedIn: linkedin.com/in/rachit-rastogi-a6497827
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Email: rachit.rastogi@stefanini.com
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