Resident Occupancy Specialist

NOW HIRING Resident Occupancy Specialist Greenfield, MA $24/hour The Community Builders, Inc. (TCB) Join one of America's leading nonprofit real estate developers and help strengthen communities where people of all incomes can thrive! The Community Builders, Inc. is seeking a motivated, customer-focused Resident Occupancy Specialist to join our Property Management team in Greenfield, MA. This is a full-time, in-office position working directly with residents, applicants, and site staff to support daily operations and resident satisfaction. What You'll Do: O Provide excellent customer service to residents and applicants O Answer calls and schedule appointments O Show and lease apartments O Process applications, recertifications, and lease renewals O Manage rental payments and resident files O Coordinate maintenance requests and follow-up O Support community engagement activities O Maintain accurate records and administrative documentation Qualifications: O High School Diploma or GED O 1+ year customer service experience in property management, hotel, retail, or sales O Strong communication and organizational skills O Microsoft Office proficiency required O Experience with Section 8, LIHTC, or Yardi software preferred O Ability to multitask in a fast-paced office environment Excellent Benefits Include: O Medical, Dental & Vision Insurance O 12 Paid Holidays O PTO Accrual O 403(b) Retirement Plan with Company Match O Health Savings Account Contributions O Company Paid Life & Disability Insurance O Employee Assistance Program O Flexible Spending Accounts & More If you are passionate about helping residents and creating strong communities, we encourage you to apply today! For more information or to apply, call our office at (413) 774-4708.