Job Description
Job DescriptionPart-Time IT Support Specialist
Location: Portland, OR
Schedule: Wednesday and Thursday, onsite
Pay: $30-$35/hr W2
Assignment: Contract, early August through end of August with potential extension through September 4
LHH Recruitment Solutions is seeking a Part-Time IT Support Specialist for a short-term onsite contract role with a creative brand consultancy in Portland, OR.
This role will provide hands-on IT support for approximately 45 employees in a casual, collaborative, creative office environment. The ideal candidate will have strong Mac support experience, excellent customer service skills, and the ability to troubleshoot common day-to-day technical issues independently.
Responsibilities:
• Provide onsite support for end users in a primarily Mac-based environment
• Troubleshoot laptops, workstations, email, software, printers, Wi-Fi, and general office technology
• Support conference room technology, projectors, TVs, Zoom meetings, and presentations
• Assist with Outlook, Slack, Zoom, Microsoft Teams, and Adobe Creative Cloud applications
• Help with device setup, maintenance, and miscellaneous technical requests
• Support employees directly in an informal, low-process environment
• Escalate issues when needed to internal technical contacts
Qualifications:
• 2-3+ years of IT support, desktop support, helpdesk, or technical support experience preferred
• Strong Mac support experience required
• Experience troubleshooting laptops, printers, software, internet connectivity, and office technology
• Strong customer service skills and a friendly, helpful communication style
• Ability to work independently and respond quickly to employee requests
• Comfortable supporting non-technical users
• Must be available onsite in Portland every Wednesday and Thursday
• Comfortable with a background check and drug screen process for vetting purposes
Preferred:
• Familiarity with JAMF or Apple device management
• Experience supporting creative, agency, startup, or small office environments
• Experience with Outlook, Slack, Zoom, Teams, Adobe Illustrator, Adobe InDesign, printers, AV, and conference room equipment
Pay Details: $30.00 to $35.00 per hour
Search managed by: Eben Mahoney
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.