Quality Technician II - Arden Hills, MN
Job Description
Job Description
Position: Quality Technician II
Location: Arden Hills, MN (Onsite)
Duration: 12-Month Contract (Possible Extension)
Schedule: Monday – Friday | 8:00 AM – 4:30 PM
Pay Rate: $28/HR, Paid Weekly
Position Overview:
We are seeking a Quality Technician II to join the Post Market Complaint Investigation team. In this role, you will investigate returned medical devices to determine what went wrong, identify potential root causes, and document findings that support product quality and continuous improvement efforts.
Working alongside a team of seven technicians, you will perform independent failure analyses, review manufacturing and complaint data, and collaborate with cross-functional teams including Design Quality, R&D, Supplier Management, and Operations to help resolve product issues and improve future product performance.
Key Responsibilities:
- Conduct independent investigations of returned complaint devices to determine failure modes and root causes.
- Perform failure analysis using established testing methods and laboratory equipment.
- Review manufacturing and complaint data to identify trends and support investigations.
- Document investigation results, conclusions, and coding in accordance with quality standards.
- Support investigations related to CAPAs (Corrective and Preventive Actions) and Nonconforming Events (NCEPs).
- Collaborate with cross-functional teams to resolve product quality issues.
- Escalate product concerns when appropriate and contribute to continuous improvement initiatives.
- Support daily laboratory operations and process improvements.
Preferred Qualifications:
- Associate's degree or equivalent related work experience.
- Experience using SAP, MES, or TrackWise.
- 2–3 years of experience in a manufacturing, production, or quality environment.
- Previous experience in production or manufacturing is highly preferred, as candidates with this background have been successful in the role.
Working Conditions:
- May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
- The ability to lift up to 30lbs.
- Use of computers and technology.
Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.
Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com