Ecommerce Specialist and Social Media Coordinator
Technology
Job Description
Job DescriptionJob Summary
We are seeking a detail-oriented and results-driven E-Commerce Specialist to manage and optimize product listings across Amazon, Walmart, Etsy, and our company website, while also coordinating social media content to support brand awareness and online sales. This role ensures accurate listings, strong product visibility, consistent branding, and effective cross-channel promotion.
Key Responsibilities
Marketplace & Website Management
- Create, optimize, and maintain product listings on Amazon, Walmart, Etsy, and the company website
- Ensure accurate product titles, descriptions, bullet points, pricing, images, and keywords
- Monitor listing health, compliance, and marketplace guidelines
- Manage product variations, categories, and attributes
Inventory & Pricing Coordination
- Coordinate with inventory and operations teams to maintain accurate stock levels
- Monitor pricing competitiveness and update pricing as needed
- Identify and resolve listing errors, suppressed listings, or out-of-stock issues
Performance Monitoring & Reporting
- Track sales performance, conversion rates, and listing metrics
- Identify trends and opportunities to improve product performance
- Prepare regular performance and insight reports
Promotions & Campaign Support
- Assist with promotions, discounts, and seasonal campaigns
- Support product launches and special sales events
- Coordinate with marketing team on banners, featured listings, and promotions
Social Media Content Coordination
- Coordinate social media content across platforms (e.g., Instagram, Facebook, TikTok, Pinterest)
- Collaborate with marketing, creative, or external partners to plan and schedule posts
- Align social media content with product launches, promotions, and campaigns
- Ensure social content is consistent with brand messaging and visual standards
- Monitor engagement and provide insights to improve content performance
Customer Experience Support
- Monitor product reviews and ratings
- Coordinate with customer service to address listing-related issues or feedback
- Implement improvements based on customer insights
Qualifications
- Proven experience managing listings on Amazon, Walmart, Etsy, or e-commerce websites
- Experience coordinating or supporting social media content
- Strong attention to detail and organizational skills
- Understanding of e-commerce SEO and marketplace best practices
- Ability to manage multiple platforms simultaneously
- Strong written communication skills
Preferred Skills
- Experience with Amazon Seller Central, Walmart Seller Center, Etsy Shop Manager
- Familiarity with platforms such as Shopify, WooCommerce, or similar
- Experience with social media scheduling tools
- Basic knowledge of paid ads (Amazon Ads, Etsy Ads, social media ads) is a plus
- Experience using analytics and reporting tools
Work Style
- Self-motivated and able to work independently
- Strong time-management and multitasking abilities
- Proactive problem solver with a collaborative mindset