Job Description
Job DescriptionFacilities Coordinator
Location: Chesapeake, VA (Onsite)
Pay Rate: $25.00 - $26.00 per hour
Employment Type: Contract / Full-Time
About the Opportunity
LHH Recruitment Solutions is seeking a detail-oriented and customer-focused Facilities Coordinator / Customer Account Coordinator for a growing organization in Chesapeake, Virginia. This role serves as the primary point of contact for designated customer accounts, ensuring facility-related work orders are completed efficiently and on time while providing exceptional customer service.
The ideal candidate will have experience in facilities coordination, property management, vendor management, customer service, or service operations. This position offers the opportunity to work closely with customers, service providers, and internal teams in a fast-paced environment where organization, communication, and problem-solving skills are key to success.
Key Responsibilities
- Manage designated customer accounts and serve as the primary point of contact for all service-related needs.
- Monitor and follow up on open work orders to ensure timely completion and contractual compliance.
- Provide customers with status updates, service information, and resolution of escalated issues.
- Coordinate vendor activities, scheduling, purchase orders, and service delivery.
- Handle billing, accounts payable, and service provider-related inquiries or escalations.
- Support facilities operations including maintenance requests, repairs, and preventive maintenance activities.
- Collaborate with internal departments, vendors, and contractors to ensure uninterrupted facility services.
- Maintain accurate records, reports, files, and documentation.
- Generate daily and weekly reports on work order activity and account performance.
- Participate in budget tracking, forecasting activities, and cost-saving initiatives.
- Attend team meetings, safety training, and ongoing operational reviews.
Qualifications
- Associate degree or equivalent combination of education and experience.
- Minimum of 2 years of experience in facilities coordination, property management, customer service, account coordination, or a related field.
- Experience supporting trade services such as HVAC, electrical, plumbing, roofing, or general facilities maintenance is preferred.
- Strong proficiency with Microsoft Office, including Excel and Word.
- Typing proficiency of at least 50 WPM.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Proven problem-solving and critical-thinking abilities.
- Professional, customer-focused approach with strong attention to detail.
- Bilingual English/Spanish skills are a plus.
Preferred Skills
- Vendor management and service coordination experience.
- Work order management experience.
- Property management or facilities maintenance background.
- Experience working in a fast-paced customer service environment.
Why Join Us?
- Competitive hourly pay of $25.00-$26.00 per hour
- Stable, onsite opportunity with a collaborative team environment
- Opportunity to gain experience supporting national customer accounts and facilities operations
- Professional growth and development opportunities
LHH Recruitment Solutions is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Pay Details: $25.00 to $26.00 per hour
Search managed by: Abigail Revalee
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.