Job Description
Job Description
Job Duties:
- Provide on-site tech support to our IDC customers.
- Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs.
- Assume responsibility for on-time and efficient service.
- Follow documented procedures for completing tasks.
- Document and maintain complete inventory of all servers and parts.
- Interact with outside server vendors as needed.
- Perform other duties and special projects as needed.
Skills and Qualifications:
- 1+ year work experience in server maintenance, migrations/upgrades.
- Solid knowledge of Linux OS & MS Office Suites.
- Excellent time management and communication skills.
- Well developed organizational skills.
- Ability to work on multiple priorities and/or tasks simultaneously.
- Proven ability to work with little or no supervision.
- Bachelor's degree in computer science or a related field preferred.
- Speaking Chinese Mandarin is a plus.