Job Description
Job DescriptionThe Center for Inherited Blood Disorders (CIBD) is a passionate non-profit organization dedicated to delivering high-quality, comprehensive, and family-centered care that significantly enhances the lives of children and adults with blood disorders. By choosing a career with us, you'll be joining a vibrant team committed to advancing public health while also investing in your personal and professional growth. Explore the opportunity to make a real difference in the community while developing your skills in a supportive, mission-driven environment. Your contributions will help shape our future and transform lives!
Job Summary
The Project Manager, Quality, Data & Research plays a pivotal role in advancing the quality, integrity, and impact of CIBD’s research and clinical programs. This position is responsible for auditing research projects, streamlining clinical and operational workflows, providing guidance on the Epic EMR system, and managing data across multiple programs and databases. The Project Manager serves as a central resource for quality improvement, data governance, and research coordination, ensuring that CIBD upholds the highest standards of patient-centered care, regulatory compliance, and evidence-based practice.
Department: Administration
Schedule: M - F, 8:30 - 5:00
Location: On-site
Essential Duties
- Research Project Auditing & Oversight: Conduct systematic audits of active and completed research projects to ensure adherence to study protocols, IRB requirements, federal regulations, and CIBD standards; Review research documentation, consent forms, data collection instruments, and progress reports for completeness, accuracy, and compliance; Identify gaps, inconsistencies, or risks in research workflows and develop corrective action plans in collaboration with investigators and program leads; Maintain audit logs and generate summary reports for leadership, granting agencies, and regulatory bodies as required; Support preparation for external audits, site visits, and regulatory reviews related to research programs.
- Workflow Optimization & Clinical Operations Support: Collaborate with multidisciplinary care teams (physicians, nurses, social workers, allied health professionals) to analyze, design, and implement efficient clinic and research workflows; Lead or support clinic huddles and workflow planning sessions to improve visit preparedness, care coordination, and operational efficiency; Conduct patient outreach prior to scheduled visits to support pre-visit planning, ensuring patient charts are accurate, complete, and prepared for clinical review; Track and coordinate patient continuity of care throughout clinic visits, supporting smooth transitions between providers and services; Prepare documentation and paperwork required for meetings, regulatory submissions, and program compliance (e.g., California Children’s Services); Assist with schedule management and cross-departmental coordination to support seamless program operations.
- Epic EMR System Guidance & Data Management: Serve as a subject-matter expert and internal resource for the Epic EMR system, providing training, guidance, and troubleshooting support to clinical and administrative staff; Ensure accurate and consistent data entry, transfer, and reconciliation across Epic and other databases, including demographic information such as race and ethnicity; Develop and maintain Epic-based workflows, templates, and reports to support clinical documentation, quality metrics, and outcomes tracking; Collaborate with IT and Epic support teams to optimize system configuration and resolve data integrity issues; Monitor data completeness and accuracy across patient records and research databases, implementing quality controls as needed.
- Data Management & Analysis: Manage and maintain program and research databases, ensuring timely, accurate, and complete data entry and reporting; Extract, compile, and analyze data from multiple sources to support quality improvement initiatives, grant reporting, and program evaluation; Complete and maintain patient charts by accurately transferring and reconciling data across systems and databases; Develop standardized data collection tools, dashboards, and reporting templates to support program leadership and stakeholders; Assist with the preparation of data summaries, performance metrics, and outcomes reports for internal and external audiences, including federal grantors.
- Regulatory Compliance & Quality Improvement: Support Joint Commission accreditation and other regulatory requirements by assisting with data tracking, documentation standardization, and process improvement; Attend and contribute to designated clinical, research, and quality improvement meetings, facilitating effective communication between providers, research staff, and program leadership; Support Quality Improvement initiatives as directed by the Manager of Quality Improvement, including root cause analyses, performance improvement cycles, and outcomes monitoring; Assist with the development and maintenance of policies, procedures, and standard operating procedures (SOPs) related to quality, data, and research operations.
Requirements
- Bachelor’s degree required in Public Health, Biological Sciences, Clinical Research, or a related field, or equivalent years of experience.
- Minimum 5 years of experience in clinical research coordination, healthcare quality improvement, or data management.
- Minimum of 2 years of experience working in a healthcare or non-profit clinical setting.
- Strong proficiency with Epic EMR, including data entry, reporting, and workflow optimization.
- Strong proficiency clinical/research data management systems.
Required Licenses/Certifications
- Basic Life Support (BLS) Certification (or ability to obtain within the first three months of hire).
- HIPAA Training (or ability to complete within one month of hire).
Additional Required Qualifications
- Excellent analytical and data management skills, with ability to extract meaningful insights from complex datasets.
- Foundational knowledge of research compliance requirements, including IRB regulations, Good Clinical Practice (GCP), and HIPAA.
- Working knowledge of quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).
- Strong organizational skills with the ability to manage multiple concurrent projects and deadlines.
- Excellent written and verbal communication skills; ability to communicate effectively with clinicians, researchers, administrative staff, and external partners.
- Demonstrated ability to work collaboratively within a multidisciplinary team environment.
- Cultural competency and sensitivity when working with diverse patient populations, including those from underserved communities.
Preferred Qualifications
- Master’s degree (MPH, MHA, MS, or equivalent).
- Epic certification.
- Prior experience working with rare or chronic disease populations.
- Prior experience conducting research audits, supporting IRB compliance, or working within a regulated research environment.
- Foundational knowledge of federal grant reporting requirements and multidisciplinary clinical program operations.
Benefits
- Medical: 100% employer coverage of employee and 50% employer coverage of dependents
- Vision: 100% employer coverage of employee and 50% employer coverage of dependents
- Dental: 99% employer coverage of employee
- FSA
- Life insurance
- Paid Time Off
- 10 observed paid holidays
- 403b retirement plan with 4% match
Compensation listed is the expected salary base at time of hire. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
About the Organization
The Center for Comprehensive Care & Diagnosis of Inherited Blood Disorders (CIBD), a 501(c)3 non-profit organization, is committed to providing comprehensive care for patients and their families with rare, chronic inherited blood disorders. CIBD is a part of a nationwide network of over 140 Hemophilia Treatment Centers that use multidisciplinary teams of blood disorder specialists to provide expert comprehensive diagnosis, medical care, outreach, education, outcomes monitoring, surveillance, and prevention services to people with Hemophilia, Sickle-Cell Anemia, Thalassemia, Von Willebrand Disease, Mast Cell Activation Syndrome (MCAS) and other related benign hematology conditions. CIBD is the regional grantee for the Western States Region for Hemophilia, the Pacific Sickle Cell Regional Collaborative (PSCRC) and Networking California for Sickle Cell Care (NCSCC) providing regional leadership, fiscal and administrative oversight, grants management, capacity building, clinical education, technical assistance, evaluation, and outreach to public and private health agencies at the local, state, and federal levels.
The Center for Inherited Blood Disorders is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the company's non-discrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
www.cibd-ca.org