Global Security Operations Center Manager
Job Description
Job Description
About The North Group, Inc.:
The North Group Inc. is a full-service security solution providing assistance from inception to resolution by aiding with the implementation of the recommended security packages. Operating in both the public and private sectors, we combined personal attention and a team approach to ensure client safety and security. At The North Group Inc. we rely on a combined one-hundred plus years of law enforcement, military, and business/management experience which is further supplemented by a vast network of industry professionals.
Mission Statement: At The North Group Inc. it is our mission to provide our clients with holistic security management consulting capabilities. We derive our planning and strategy from our level of integrity and high moral obligation to serving our communities, commitment to our nation and core leadership values.
About the Job:
We are seeking an experienced GSOC Manager to lead our Global Security Operations Center team. This position is responsible for overseeing all GSOC operations, including real-time threat monitoring, incident response, intelligence analysis, and coordination with internal and external partners to ensure the safety and security of company personnel, assets, and operations worldwide.
Key Responsibilities:
- Lead day-to-day operations of the Global Security Operations Center (GSOC), ensuring 24/7 monitoring and response capability.
- Manage a team of GSOC analysts including hiring, training, scheduling, and performance management.
- Develop and implement standard operating procedures (SOPs) and response protocols for incidents, emergencies, and critical events.
- Monitor global threats, assess risks, and disseminate timely intelligence reports to stakeholders.
- Collaborate with physical security, internal department heads, and executive leadership.
- Oversee the use of security technologies including CCTV, video analytics, access control, mass notification systems, and threat intelligence platforms.
- Coordinate response efforts to security incidents, ensuring proper documentation, escalation, and resolution.
- Conduct after-action reviews and continuously improve GSOC performance and resilience.
- Ensure compliance with legal and regulatory standards related to security monitoring and data privacy.
- Manage relationships with third-party vendors and service providers as needed.
Qualifications:
- Bachelor’s degree in Security Management, Criminal Justice, International Relations, or related field.
- 5–7+ years of experience in security operations, with at least 2 years in a supervisory or managerial role.
- Proven experience managing a 24/7 operations center or similar environment.
- Strong understanding of global threat environments and security risk management.
- Familiarity with GSOC technologies and systems (e.g., Genetec, Everbridge, Maltego, Dataminr).
- Excellent communication, leadership, and decision-making skills.
- Ability to work under pressure, manage multiple priorities, and adapt to rapidly changing situations.
- Ability to reliably commute to Milford, MI for on-site position.
Preferred Qualifications:
- Military, law enforcement, or intelligence background.
- Experience in enterprise-level security environments.
Company DescriptionThe North Group Inc. is a full-service security solution providing assistance from inception to resolution by aiding with the implementation of the recommended security packages. Operating in both the public and private sectors, we combined personal attention and a team approach to ensure client safety and security. At The North Group Inc. we rely on a combined one-hundred plus years of law enforcement, military, and business/management experience which is further supplemented by a vast network of industry professionals.
Mission Statement: At The North Group Inc. it is our mission to provide our clients with holistic security management consulting capabilities. We derive our planning and strategy from our level of integrity and high moral obligation to serving our communities, commitment to our nation and core leadership values.
Company Description
The North Group Inc. is a full-service security solution providing assistance from inception to resolution by aiding with the implementation of the recommended security packages. Operating in both the public and private sectors, we combined personal attention and a team approach to ensure client safety and security. At The North Group Inc. we rely on a combined one-hundred plus years of law enforcement, military, and business/management experience which is further supplemented by a vast network of industry professionals.\r\n\r\nMission Statement: At The North Group Inc. it is our mission to provide our clients with holistic security management consulting capabilities. We derive our planning and strategy from our level of integrity and high moral obligation to serving our communities, commitment to our nation and core leadership values.