Job Description
Job Description
We are seeking an experienced, highly organized Assistant Property Manager to join our residential management team in Brooklyn Heights. This is a frontline position supporting a large co-op community, requiring excellent communication skills, professionalism, and a strong customer-service mindset.
Key Responsibilities
- Support daily building operations and resident services
- Draft clear, concise memos, notices, and correspondence
- Manage resident inquiries with patience, empathy, and prompt follow-through
- Assist with move-ins, move-outs, work orders, and maintenance coordination
- Maintain accurate records, logs, and compliance documentation
- Work closely with management, maintenance staff, and board members
- Provide exceptional front-office support and uphold community standards
Required Qualifications
- Minimum 3 years of residential property management experience
- Bilingual in Spanish or Chinese (Mandarin or Cantonese)
- Outstanding customer-service and interpersonal skills
- Strong writing skills — able to communicate professionally and clearly
- Excellent computer proficiency, including:
- Microsoft Excel
- Building Link
- Zoom and MS Teams
- General office software (Word, Outlook, PDF tools)
- Ability to multitask, prioritize, and remain calm under pressure
- Professional demeanor and strong work ethic
Preferred
- Experience working in co-ops, condos, or large residential buildings
- Familiarity with NYC housing regulations and building operations
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year