Job Description
Job DescriptionWe are looking for an Assistant Property Manager to help oversee daily residential property operations in Cupertino, California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys balancing resident support, administrative coordination, and property upkeep in a hands-on, on-site environment. The person in this role will work closely with the Property Manager to maintain a well-run community, respond to tenant needs, and keep records and processes organized.
Responsibilities:
• Serve as a key point of contact for residents by sharing community updates, responding to routine questions, and communicating notices related to leases and property policies.
• Support adherence to community guidelines by addressing concerns professionally and helping maintain a respectful and well-managed living environment.
• Coordinate service requests, repairs, and preventative maintenance activities to keep the property operating safely and efficiently.
• Perform regular inspections of common areas, amenities, and building conditions to identify maintenance needs and uphold cleanliness and safety standards.
• Work with vendors, contractors, and service partners to schedule work, follow up on completion, and promote dependable service delivery.
• Assist with lease renewals by preparing documentation, tracking timelines, and helping residents through the renewal process.
• Review rental application materials, help process background-related documentation, and maintain accurate applicant records.
• Support rent administration by tracking payments, updating records, and helping maintain organized financial and tenant files.
• Respond to urgent property issues and coordinate timely action for matters involving building systems, safety, or security, escalating complex situations when necessary.
• Contribute to a positive resident experience by helping resolve tenant concerns and supporting community engagement efforts.• Prior experience in property management, leasing, resident services, or a similar customer-facing real estate support role is preferred.
• Working knowledge of residential property operations, tenant communication, and maintenance coordination practices.
• Strong organizational skills with the ability to manage multiple assignments, deadlines, and follow-up tasks effectively.
• Clear written and verbal communication skills suited to working with residents, vendors, and internal property teams.
• Ability to work independently on site while collaborating closely with the broader management team.
• Experience using property management platforms such as Yardi and familiarity with rent tracking or basic accounting tools is preferred.
• General understanding of building components such as plumbing, electrical, and other core systems is an advantage.
• High school diploma is required; additional education in business, property management, or a related field is preferred.