Job Description
Job Description
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
This contract role is part time (two days per week onsite).
We are seeking a proactive and technically skilled Help Desk Support Technician to serve as a key liaison between our team and the MITs department. This role is responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity. The ideal candidate will have a working knowledge of Microsoft Azure and the confidence to challenge internal teams constructively when addressing support cases.
Responsibilities:
- Act as a liaison between internal teams and MITs to ensure timely resolution of technical issues
- Image and deploy laptops and other endpoint devices
- Provide desktop support, diagnosing and resolving hardware/software problems
- Maintain and install IT equipment to ensure operational efficiency
- Troubleshoot issues to minimize downtime and improve system reliability
- Collaborate with IT peers to foster a productive and supportive work environment
- Apply Azure knowledge to support identity, access, and cloud-based services
- Escalate and advocate for resolution of complex cases with internal stakeholders
Qualifications:
- High school diploma and
- 1+ year of related experience
Company DescriptionAbout Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Company Description
About Xerox Holdings Corporation\r\nFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.