Job Description
Core Responsibilities & Duties:
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Project Management
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- Managing small to medium sized projects
- Analyse and document initial scope of project via Statement of Work
- Assign owners and responsibilities across tasks
- Highlight risks & assumptions throughout the project
- Define clear project objectives with clients and colleagues
- Ensure key success criteria is detailed for each client rollout
- Compile project plan tasks and dates
- Communicate plans to all relevant parties
- Monitor and ensure efficient, timely project delivery to a high standard
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Project Quality
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- All project deliverables must meet customer expectations
- Strong communication is key to this role
- Ensure all relevant risks and issues are communicated correctly against PMO process
- Project tracker owner to provide customer updates on progress
- Proactive, customer focused attitude
- Supporting colleagues and clients with ad hoc requests
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Work Organisation
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- Effective prioritisation and meeting deadlines
- Excellent organisation and maintenance of project documentation
- Internal reporting and updates on customer progress
- Proactive, customer focused attitude
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Experience & Qualities
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- Wants to develop their role and responsibilities as the business grows
- Our staff are office based and will have to plan and priorities their time to be efficient
- We have a premium product that requires us to constantly seek to understand our prospects' businesses and demonstrate how we can increase their profits
- Change and working at pace are things we pride ourselves on
- We're an ambitious business with bold plans and our people are at the centre of them. We encourage all our people to have live development plans and want them to invest in their grow
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Qualifications & Skills
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- Preferably degree level
- management principles
- Demonstrable organisational and prioritisation skills
- Excellent communication skills are essential
- Proactive, can-do attitude in a lively team environment
- Experience of using Trello and Zendesk is advantageous
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