Job Description
Job DescriptionWe are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support operations in Las Vegas, manage technical staff, and oversee key infrastructure and technology projects. This role requires strong senior-level technical skills across Microsoft 365, Azure, Intune, cloud and on-premises systems, networking, storage, cyber security and virtualization.
Responsibilities
· Manage and support IT staff, vendors, projects, and daily technology operations.· Maintain a high level of customer service with clients.· Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid cloud environments.· Support on-premises infrastructure including Active Directory, Group Policy, Windows Server, DNS, DHCP, and related systems.· Manage networking infrastructure including firewalls, switches, VLANs, VPNs, and wireless environments.· Support SAN storage, backup systems, disaster recovery, and virtualization platforms such as VMware or Hyper-V.· Lead IT projects including upgrades, migrations, security improvements, and infrastructure initiatives.· Ensure systems are secure, reliable, documented, monitored, and aligned with best practices.
· Provide advanced troubleshooting and escalation support for complex technical issues.
Qualifications
· 5+ years of progressive IT experience, including senior-level infrastructure, systems, cloud, and networking responsibilities.
· 2+ years of IT leadership, supervisory, or management experience.
· Strong experience with Microsoft 365, Azure, Intune, Active Directory, and Windows Server.
· Solid knowledge of cyber security, networking, firewalls, switching, VPNs, SAN storage, backups, and virtualization.
· Experience managing people, projects, vendors, priorities, and timelines.
· Strong communication, troubleshooting, documentation, and organizational skills.
· Relevant certifications such as Microsoft, VMware, Cisco, CompTIA, or equivalent experience preferred.
Compensation
Salary range: $80,000–$100,000 USD per year, depending on experience and qualifications.