Job Description
Job DescriptionResidential Maintenance Tech
SNS Management is the fifth-largest apartment owner in Greater Cincinnati, with a portfolio of approximately 2,000 apartment homes. While we operate at scale, we remain deeply committed to delivering an exceptional resident experience rooted in stability, respect, convenience, and belonging.
We are seeking a Maintenance Technician to support the day-to-day functionality and upkeep of our communities. This is a hands-on role for individuals who take pride in their work, solve problems quickly, and ensure residents have a safe, well-maintained place to call home.
This position is dedicated to service and preventative maintenance; keeping properties running smoothly and addressing issues before they escalate. SNS Maintenance Technician's do not perform unit turns.
What You'll Do (Your Maintenance Skillset):
- Diagnose and resolve maintenance issues (plumbing, electrical, HVAC, general repairs)
- Perform preventative maintenance inspections across the property
- Maintain cleanliness, safety, and overall functionality of buildings and grounds
- Communicate clearly with residents on service updates
- Accurately document all work completed in Appfolio
What Success Looks Like:
This role is ideal for someone who values quality work, consistency, and accountability.
- Timely completion of work orders
- High-quality repairs with minimal callbacks
- Consistent execution of preventative maintenance
- Positive resident experience during service interactions
- Strong reliability and daily productivity
Required Skills & Experience:
- 2+ year of maintenance or skilled trade experience
- Working knowledge of plumbing, electrical, HVAC, and general repairs
- EPA Universal certification preferred
- Strong reliability and accountability
- Ability to work independently and prioritize tasks
- Ability to use your smart phone
- Basic communication and customer service skills
- Valid driver's license
Compensation & Benefits:
- Top-of-industry compensation based on experience and capabilities
- Company-provided vehicle (Ford Transit Connect)
- All fuel and vehicle maintenance covered
- All tools and equipment provided
- Paid onboarding training
- Ongoing development/skills training
Additional Benefits:
- 120 hours of time off in Year 1
- 7 company paid holidays
- Health, dental, and vision insurance
- 401(k) with employer match
- Company-paid short-term disability
- Personalized dream vacation package benefit
Work Environment, Travel & Physical Requirements
- Onsite role supporting North Pointe Townhomes in West Chester
- Local travel between properties required
- Must be able to walk properties, climb stairs, and work indoors/outdoors
- Ability to lift up to 60 pounds as needed
- Flexible office hours between 8AM-6PM (8 hour shift)
Compensation details: 29-30 Hourly Wage
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