Job Description
Job Description
About the Role:
The Maintenance Supervisor plays a critical role in ensuring the operational efficiency and safety of real estate properties within the rental and leasing sector. This position is responsible for overseeing all maintenance activities, coordinating with maintenance staff, and ensuring timely resolution of repair and upkeep issues to maintain high standards of property condition. The supervisor will develop and implement maintenance schedules, manage vendor relationships, and ensure compliance with safety regulations and company policies. By proactively addressing maintenance needs, the role supports tenant satisfaction and retention, contributing directly to the overall success of the property management team. The Maintenance Supervisor also leads and mentors the maintenance team, fostering a culture of accountability, continuous improvement, and professional development.
Minimum Qualifications:
High school diploma or equivalent required; technical certification or associate degree in a related field preferred.
Minimum of 3 years of experience in maintenance or facilities management, with at least 1 year in a supervisory role.
Strong knowledge of building systems including HVAC, electrical, plumbing, and general construction.
Familiarity with safety regulations, building codes, and compliance standards relevant to real estate properties.
Valid driver’s license and ability to travel between property locations as needed.
Must have EPA Certification
Preferred Qualifications:
Experience working within the real estate rental and leasing industry.
Proficiency with maintenance management software and digital work order systems.
Demonstrated leadership training or coursework.
Knowledge of energy efficiency practices and sustainable building operations.
Responsibilities:
Supervise and coordinate daily maintenance operations across multiple properties to ensure timely and effective completion of work orders.
Schedule and assign tasks to maintenance technicians, ensuring optimal resource allocation and workload balance.
Conduct regular inspections of properties to identify maintenance needs and ensure compliance with safety and building codes.
Manage relationships with external contractors and vendors, negotiating contracts and overseeing quality of work performed.
Maintain accurate records of maintenance activities, inventory, and equipment to support budgeting and reporting requirements.
Respond promptly to emergency maintenance requests, providing leadership and direction to resolve issues efficiently.
Train, mentor, and evaluate maintenance staff to promote skill development and adherence to company standards.
Collaborate with property management and leasing teams to plan and execute property improvement projects.
Skills:
The Maintenance Supervisor utilizes technical skills daily to diagnose and resolve complex maintenance issues, ensuring all building systems operate efficiently and safely. Leadership and communication skills are essential for managing and motivating the maintenance team, coordinating with vendors, and collaborating with property management staff. Organizational skills are applied to schedule maintenance activities, track inventory, and maintain detailed records that support operational transparency and budgeting. Problem-solving skills enable the supervisor to respond effectively to emergencies and unexpected challenges, minimizing downtime and tenant disruption. Additionally, proficiency with maintenance management software enhances workflow efficiency and data accuracy, supporting informed decision-making and continuous improvement.