Apartment Maintenance Technician - Metro Detroit
Real Estate
Job Description
Job Description
Job Overview
Immediate opening for an Apartment Maintenance Technician to complete service requests, make ready apartments, and complete preventative maintenance projects. This position involves a combination of technical maintenance skills and customer service, from diagnosing problems and making repairs to maintaining and organizing work orders. A successful Apartment Maintenance Technician has strong attention to detail, experience working with Appfolio property management software, excellent communication skills, and the ability to work independently with minimal supervision.
Locations
- This position is primarily based in downtown Detroit at one property.
- Travel between downtown property and other properties may be required occasionally.
Benefits
- Health, dental, and vision insurance are provided
- Mileage is provided
- Parking is provided
- Company phone is provided
- Pay range is based on experience and abilities
Key Responsibilities and Duties
- Complete resident and tenant service requests in a timely and professional manner
- Turn over and make ready apartments for new residents
- Complete preventative maintenance projects
- Keep daily records of maintenance activities and repairs using Appfolio
- Initiate, perform, and manage maintenance projects, including cleaning
- Ensure that maintenance issues are attended to in a timely fashion
- Conduct routine inspections of the properties to identify maintenance needs, and take appropriate action
- Perform routine plumbing repairs such as fixing leaks and unclogging drains
- Carry out routine electrical repairs including replacing light fixtures and troubleshooting wiring issues
- Maintain HVAC systems and conduct necessary repairs or replacements
- Repair and paint walls, ceilings, and doors
- Install and repair appliances
- Perform carpentry tasks including repairing floors, doors, and cabinets
- Oversee and manage outside contractors for specialized repair work
- Obtain, review, and negotiate competitive bids for outside contract services
- Ensure that all common area facilities and related equipment are maintained in accordance with all warrantees and manufacturers’ specifications (elevators, HVAC, pumps, etc.)
- Order and maintain inventory of maintenance supplies within the limits of the properties’ budgets and at the most effective cost
- Drive to Home Depot, Lowe’s, and other vendor locations to pick up materials and supplies
- Manage Home Depot, Lowe’s, and other vendor rewards programs
- Assist property manager with unit turns, including but not limited to servicing appliances, plumbing and electrical, replace old or faulty parts, re-key locks, replace burnt out light bulbs, and interior painting
- Ensure compliance with health and safety regulations
- Respond promptly to emergency maintenance requests
- Collaborate with property management, other team members, and residents to plan maintenance work
- Provide excellent customer service and communication to residents and tenants
- Participate in on-call rotation for after-hours/holiday emergencies
Key Skills and Qualifications
- Proficient knowledge and previous experience using Appfolio property management software is a plus
- Previous experience in property maintenance or a related field
- Strong problem-solving skills
- Excellent communication skills
- Excellent attention to detail
- Ability to coordinate vendors
- Ability to use email, scanner, and basic office communication methods
- Ability to work independently and as part of a team
- Familiarity with health and safety regulations
- Physical stamina and the ability to lift heavy objects
- A valid driver’s license and reliable transportation
- General knowledge of plumbing, electrical, and HVAC systems
- Certifications in HVAC, plumbing, or electrical is a consideration for higher compensation
- Experience using hand and power tools
- Outstanding organizational and time management skills
- Customer service experience
- Ability to read and interpret technical documents and manuals
- Availability to be on-call for emergencies during weekends, after-hours, and holidays
- Ability to pass a background check
- Previous work in high rise and older buildings a plus